Data Entry Front Desk

Julie Hannon

Abingdon, MD 443-***-**** *********@*****.***

SUMMARY

Proactive office professional with 25+ years of experience in customer care, scheduling, data entry, accounts

receivable/payable, ordering, and tracking of materials. Strong communication skills, organized, with training in a wide

range of office administration tasks.

Experience

4/2024 – Current Operations Assistant

Alexander’s Mobility Services – Middle River, MD

• Greeting drivers, handling 1st line needs and questions.

• Operated front desk area, including greeting clients and responding to voice, email and in person

inquiries.

• Daily administrative tasks, such as data entry, filing, and scheduling appointments. 01/2023 – 10/2023 Office Manager

Tegeler Monument Company – Baltimore, MD

• Performed sales by ascertaining needs and wants of families.

• Ordering and tracking of memorial products

• Operated front desk area, including greeting clients and responding to voice, email and in person

inquiries.

• Daily administrative tasks, such as data entry, filing, and scheduling appointments. 8/2013 – 01/2023 Office Manager / Sr Administrative Assistant The Redemptorist Cemeteries – Baltimore, MD

• Scheduled and completed appointments for burial planning and scheduling, including sales and

all paperwork.

• Ordering, approval, tracking and receiving of all memorial products.

• Office accounting duties include bank deposits, accounts payable and accounts receivable using

QuickBooks software.

• Operated front desk area, including greeting clients and responding to voice, email and in person

inquiries.

• Daily administrative tasks, such as data entry, filing and ordering of office supplies. 12/2011 – 08/2013 Data Entry Clerk

Johns Hopkins Bayview Medical Records – Baltimore, MD Johns Hopkins University Pathology Department – Baltimore, MD

• Filing patient charts in terminal digital order.

• Preparing patient charts with barcodes for accuracy.

• Filing pathology slides and blocks in numeric order.

• Ordering additional material needed from outside suppliers. 06/2008 – 12/2011 Patient Service Coordinator III

Johns Hopkins Health Systems – Baltimore, MD

• Data Entry of patient billing charges and charge correction in Keane System and Meditech System

Scanning

• Audits for Johns Hopkins Hospital, Howard County General Hospital and Johns Hopkins Bayview.

• Payment and credit adjustments.

• Daily administrative tasks, such as data entry, answering incoming phone inquiries and filing. 04/2004 – 6/2008 Administrative Assistant

Rodgers & Dickerson Law Offices – Lutherville, MD

• Scheduled and confirmed client meetings, telephone conferences, and attorney calendars.

• Opened, closed, and updated client files, organized correspondence, attorney notes, in chronological order.

• Created and sent new client information packets.

• Greeted clients, accordingly, set up conference rooms for meetings and depositions, answered the phones cordially and took accurate messages.

• Collected retainer fees as required.

• Daily administrative tasks, such as data entry, answering incoming phone inquiries and processing incoming mail.

02/2003 – 4/2004 Receptionist

Allstate Insurance Company – Baltimore, MD

• Greeting customers, handling 1st line needs and questions.

• Preparing insurance quotes for new customers.

• Insurance documentation filling.

• Preparation of Auto Insurance billing

Education:

1995 High School Diploma: General Studies

Dundalk High School - Dundalk, MD

Skills:

• Customer Support

• Office management

• Office Administration

• Administrative Support

• General bookkeeping

• Verbal and Written communication

• Accounts Payable/Receivable

• MS Office Suite

• Scheduling

• Data Entry

• Billing

Contact this candidate