Human Resources Manager

DIANA ANDERSON, PHR

Houston, TX *****

815-***-**** / ***********@*****.*** https://www.linkedin.com/in/diana-anderson-13139916/ Human Resources Manager

Areas of Expertise

Professional Experience

Jupeng Bio, Inc., League City, TX Feb. 2022 – present Human Resources Manager

Managed HR functions for this bio-engineering company.

• Process bi-weekly payroll for 50 employees. Improved the way that payroll information was collected and updated the process so that differentials worked correctly. Changed payroll providers to Paylocity.

• Oversee administration and benefit enrollment. Created new documents for new hires within the first month of hire so that new employees can understand benefits more easily. Added Employee Navigator and created the interfaces for benefits with the carriers and Paylocity.

• Oversee recruiting and new hires. Reviewed incoming resumes making recommendations and oversee all new hire documentation and onboarding.

• Review, revise and update all company policies on an ongoing basis.

• Implement employees surveys on an annual basis to determine problem areas and present suggestions for resolution.

Beaver Paper & Graphic Media, Lawrenceville, GA Oct. 2018 – Dec. 2022

(Relocated back to Houston, TX / Jan. 2022)

Human Resources Manager

Managed all HR functions for this sublimation paper company. Company was purchased by Koehler Paper in early 2020. Assisted with re-organization for all areas: Compensation, re-negotiated all benefits, re-wrote the company employee handbook. Provided support for Managers coaching employees and showing them how to provide good documentation for disciplinary issues. Began the company’s first PIP process. Provided extensive recruiting efforts.

• Provided negotiation and administration for all company benefits. Improved communication and under-

• standing of company benefits. Added a flexible spending account.

• Updated all job descriptions and created those needed for new positions.

• Re-wrote the employee handbook.

• Coached, trained and mentored Managers and Supervisors with the development and implementation of Performance Improvement Plans. Coached them on documentation needed, how to clarify expectations and identify and explain the improvement that is needed.

More than 15 years of Human Resources Leadership includes: o Project Management o Organizational Design o Benefits Management o Employment Regulations o Policy Development o Employee Engagement o Strategic HR Planning o Payroll Administration o Employee Relations o Bid Review / Vendor

Selection

o Employee Discipline o Recruiting / Hiring

o Wage & Salary

Administration

o Change Management o Employee Training /

Coaching

o Performance Management o Organizational

Restructuring

o Change Management

• Created a safety team and implemented Safety processes and training.

• Implemented Employee Navigator in order to initiate benefits administration and create HR reporting.

• Initiated Suggestion Award Meetings and lunch w/the executives to get employee input. Off the market to care for ill husband Feb. 2018 – Sept. 2018 American National Insurance, Galveston, TX Feb. 2017 – Jan. 2018 Sr. Human Resources Generalist

Assigned to particular Divisions to administer Employee Relations. Coached Managers on disciplinary action processes. Responsible to oversee and witness all terminations in assigned Divisions. Worked with other Generalists in Divisions in other states to ensure consistency with employee relations processes throughout the company. Created Training for attendance and FMLA issues as part of a segmented training that will be implemented throughout the organization.

• Reviewed all disciplinary action prior to leadership having any disciplinary discussions with employees.

• Coached, trained and mentored Managers and Supervisors with the development and implementation of Performance Improvement Plans. Coached them on documentation needed, how to clarify expectations and identify and explain the improvement that is needed.

• Witnessed all written warnings and Performance Improvement Plans.

• Assisted Managers/Supervisors with the development and implementation of Performance Improvement Plans. Coached them on documentation needed, how to clarify expectations and identify and explain the improvement that is needed.

• Updated and revised the letter used for involuntary terminations for the company.

• Revised processes for employee deaths.

Plasson USA, LLC, Houston, TX March 2015 – Jan. 2016 Human Resources Manager

(Plant moved to Corsicana, TX Jan. 2016)

Managed the HR function for this plastic pipe fitting manufacturer with 115 employees located in Corsicana and Houston, Texas. The company closed it’s Houston location and consolidated operation in Corsicana.

• Created a new Employee Handbook within the second month of employment.

• Negotiated company benefits and coordinated open enrollment with small meetings to explain benefits.

• Oversaw all candidates’ hiring including weekly overtime reports, monthly headcount reports as well as monthly attrition reports to monitor for potential supervisory issues.

• Administered payroll processes for all employees; with an annual payroll of approximately $5, 200,000. Utilized the Paycom payroll process.

• Created procedures for all leave processes: FMLA, disability, and workers’ compensation.

• Created job descriptions for new positions and developed/implemented policies and procedures.

• Coached and trained supervisory staff on issues such as FMLA, performance evaluations, leave and absenteeism in order to create consistency throughout the organization. Elite Employment for Sep-Pro Systems, Houston, TX Aug. 2014 – Dec. 2014 Contract Recruiter

(Contract ended Dec. 2014)

Worked on location at Sep-Pro Systems’ manufacturing site. Hired specifically to assist the company expand their employee headcount to deal with a large amount of new business resulted from a newly signed long-term contract.

• Successfully expanded the staff. Assisted in the recruitment of four engineers (2 chemical and 2 mechanical) and a document control specialist.

Cook County Juvenile Temporary Detention Center, Chicago, IL Oct. 2008 – Dec. 2012 Director of Human Resources and MIS

(Left to complete Master’s at Lewis University/relocated to Houston, TX in July 2014) Took over operations of a poorly-running HR Department for a severely understaffed Juvenile Detention Center with 400 employees with a staffing plan that called for 515 employees. Worked with Teamsters and ASFCME.

• Served as a key member of the reorganization team along with the Center Administrator and four other Department Heads.

• Used a Change Management approach to ensure the new organizational culture was successfully established.

• Administered on-boarding procedures for more than 380 new hires in four years.

• Created / Implemented procedures for all leave processes; FMLA, disability, workers compensation.

• Took over payroll administration for the center (annual payroll of approximately $40,600,000) and worked with the Center Administrator and Supervisors to reduce the amount of overtime and other sub-optimal worker practices in order to bring payroll down to acceptable levels.

• Member of team implementing organizational changes and negotiating the new union contracts with the Teamsters and ASFCME unions.

• Promoted from HR Manager to HR Director in 2 years with a $20,000 increase. Team Nuclear, LLC., Mokena, IL Sept. 2006 – Sept. 2008 Director of Human Resources

(Company went bankrupt in 2009)

Managed all aspects of Human Resource for this start-up MRI managed care company which grew rapidly to approximately 200 employees. One of the fastest growing companies in Illinois in 2007 per Craines Magazine.

• Designed and implemented a new attendance policy that reduced tardiness by more than 85%.

• Changed vendors for medical and disability benefits that secured better programs at less cost to the employees and company.

• Created an employee handbook.

• Implemented a formal FMLA plan.

• Continually provided fast paced recruitment to keep up with rapid business growth.

• Changed payroll vendors from ADP to Paylocity.

• Assisted with the opening of the Florida office to add an east coast facility to the operation. Esselte (Pendaflex Folders), Kankakee, IL Dec. 2003 – Sept. 2006 Human Resources Manager

(Plant moved to St. Louis, MO)

One of four members of the core management team overseeing the restructuring of a manufacturing company employing 400 non-union employees plus 100 temporary employees on an ongoing basis. Esselte transferred all plant operations to St. Louis and closed the Kankakee facility.

• Created an employee handbook.

• Led a Kaizen blast on payroll which eliminated the use of timecards, reduced supervisor paperwork, reduced payroll errors and reduced payroll processing time by 70%.

• Led several operations improvement teams focused on benefits and performance management.

• Eliminated automatic annual raises which created new opportunities for career advancement based on cross training, improving morale and participation in cross-training.

• Implemented and led a new First Responder Safety Team improving safety awareness throughout the plant. The Ellis Corp., Itasca, IL Jan. 1996 – May 2000

Human Resources Manager

(Left to stay home with son born Aug. 1999 – Helped hire my replacement) Led all aspects of Human Resources for a manufacturing company employing 110 non-union employees.

• Renegotiated a more comprehensive medical and dental plan saving the organization approximately $200,000 annually (17%).

• Established a new salary structure by updating all jog descriptions through a job analysis.

• Led a Supervisory Team to updated the Employee Handbook.

• Processed payroll through ADP and later changed payroll vendors to Rapid Pay. American Auto Finance Corp., Park Ridge, IL Jan. 1996 – May 2000 Human Resources Manager—Office Services Manager

(Company went bankrupt in Jan. 1997)

Built a Human Resources Department as a generalist for this start-up auto finance company. Negotiated all benefits, created all policies and procedures and recruited 250 employees. Worked with contractors on all “build-out” and managed the IT, Office Services and Administrative departments. Education

Master of Arts, Organizational Leadership

Lewis University, Romeoville, Illinois

Bachelor of Arts, Human Resources

DePaul University, Chicago, Illinois

Technical Skillset

Microsoft Word • Excel • Power Point • Outlook • Quickbooks Pro Payroll Software: ADP • Rapid Pay • Paylocity • Ameripay • JD Edwards • PayCom HRIS: Open 4 • SAP • SharePoint • ADP Workforce Now• Success Factors • Employee Navigator

Contact this candidate