Insurance Agent Service Representative

TAYLOR

KERSEY

Fountain Inn, SC. 864-***-**** ***************@*****.***

Skills Summary

Proven track record of multitasking, attentiveness and courtesy Highly skilled in evaluating risk, developing strategies, and reducing volatility Able to work well in team environments

Communicated with clients to resolve issues as quickly as possible and ensured timely completion of work Experience

Cossio Insurance Agency

Insurance Agent 03/2017 - 09/2021

Devoted to special emphasis to punctuality and maintaining an outstanding attendance record.

Performed various administrative functions; filing paperwork, receiving/delivering mail, light housekeeping.

Creating and maintains files for customers/agents

Quoting customers/agents business in competitive markets

Processing a variety of requests for customers/agents; Certificate Requests, updating policies, Questions about policies, coverage, etc.

Helping Customer/Agent with claims process

Helping customer/agent with application process and Binding coverage for new accounts

Training new hires to learn the basics for each department

Cross trained in Commercial Lines, Personal, Property, EPLI, Products, Manufacturing, Special Events insurance.

Traveling with company to trade shows and maintaining booths and said trade shows •

Working directly with underwriting to insure customer/agent policies are quoted correctly and in timely manner

2

Logistics Assistant General Equipment Services - Fountain Inn, SC December 2015 to March 2017

Find designated area for new and used equipment.

Check equipment in and out from Rental, follow up with customer if items are missing/broken.

Maintaining all inventory to ensure no items were misplaced.

Excel spreadsheet to keep information in order.

Help coordinate drivers with routes.

Check in paperwork for all drivers.

Be on call for Drivers in the event of a break down, etc.

Loading and Unloading of trucks.

Licensed on multiple forklifts.

Material Handler ZF Transmissions - Gray Court, SC February 2015 to December 2015

Move materials throughout plant to designated areas.

Stay on schedule with according lines, to fulfill duties properly.

Being trusted enough to preform my duties without supervision.

Kept storage areas organized, clean and secure to fully protect company assets.

Prevented load shifting or damage by using bracing and strapping techniques.

Emptied aisles of debris cleaned floors and rearranged inventory to provide tidy and obstacle- free warehouse floor.

Transported inventory items to appropriate locations. CSR - Customer Service Representative 3

Shift Leader Bellacino's Pizza & Grinders - Simpsonville, SC November 2011 to February 2015

Open/Close of store.

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.

Assigned daily employee tasks and monitored activity and completion.

Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.

Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk. Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Mentored newly hired employees on kitchen equipment and daily duties and enforced training manual for all staff to use for reference purposes. Licenses

Certified Insurance Service Representative (CISR), Insurance Licenses - Property & Casualty,, Life & Health License, Personal Lines License

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