J. Michael Wallace, MS, CHSP
813-***-**** - ***************@********.***
Business Executive who thrives on Envisioning value-added solutions and driving execution, Embracing challenges and Exploiting market potential. CORE COMPENTENCIES
• Sales Management • Client Relationship Management • Team Development and Motivation
• Market Research • Strategic Planning and Analysis • Revenue Management Direct oversight of Sales and Marketing operations within assigned Hotels. Responsible for total room, banquet, catering, and meeting space revenue, yield strategies, execution and accountable to a market performance and meeting budget, forecast, and optimal business mix target. Strategies include property market mix, pricing, position, and direct sales.
Management tools: Delphi fdc, Envision, Fosse, Lightspeed, CI/TY, OnQ, Opera, GRO, Demand 360, Profit Sage, Kalibri, STR Report, MarRFP, CVENT, Lanyon, and ZoomInfo. Property portfolio: AC Hotels & Aloft Hotels Aventura, Aloft Beaverton, Aloft Tempe, Hyatt Regency Jersey City, Hyatt Place & Hyatt House San Jose, Holiday Inn Springdale, Royal Sonesta Boston, Wyndham Garden LaGuardia, Hilton Garden Inn Sarasota, West Wing Boutique Hotel – Ascend, Hilton Diplomat Resort and Spa, Seminole Hard Rock Hotel and Casino, Miccosukee Casino and Resort
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PROFESSIONAL EXPERIENCE
Peachtree Group - Tampa Based - Atlanta, GA 2022 - 2023 Priority Market Director of Sales
Carver Hotel Group - Tampa Based - Atlanta, GA 2020 - 2022 Task Force Sales Consultant – Corporate and Groups TMH Management – Tampa, FL 2016 - 2020
West Wing Boutique Hotel, Ascend Collection and Quality Inn and Conference Center Senior Sales Manager – Corporate, Sports, Entertainment, Multicultural Hilton Garden Inn and Hampton Inn by Hilton – Sarasota, FL 2016 - 2016 Area Director of Sales - Corporate, Government, Multicultural Carver Hotel Group - Tampa Based - Atlanta, GA 2015 - 2016 Task Force Sales Consultant - Corporate, Government, Associations SeaWorld Parks and Entertainment - Busch Gardens/Adventure Island - Tampa, FL 2012 - 2015 Guest Relations – Group, Leisure, Transient
University of Illinois - Department of Recreation, Sport and Tourism - Champaign IL 2006 - 2012 PhD Research Assistant
PGA Tour Ford Championship - Marriott Doral Golf Resort and Spa - Miami FL 2004 - 2006 Sales Manager - Corporate Partnerships
EDUCATION
Doctor of Philosophy - Recreation, Sport and Tourism - University of Illinois, Champaign IL Department of Recreation, Sport and Tourism (Coursework Completed - Not Conferred) Master of Science – Sports Administration - St. Thomas University, Miami FL Institute for Sports, Hospitality and Tourism Management Bachelor of Science – Management - Southern University, Baton Rouge LA Department of Management, Marketing, and E-Business University of South Florida - Muma College of Business – Hospitality Certificate Program Inclusive and Ethical Leadership – December 2021
Diversity, Equity and Inclusion in the Workplace – May 2021 Post-Crisis Hospitality Management – November 2020 Post-Crisis Leadership – June 2020
PROFESSIONAL CERTIFICATION AND AFFILIATIONS
Certified Hospitality Sales Professional – CHSP
American Hotel and Lodging Educational Institute - AHLEI Hospitality Sales and Marketing Association International – HSMAI SOCIAL AFFILIATIONS
The Tampa Centre Club
The First Tee of Tampa Bay – Champions Advisory Committee Paul Anthony Foundation – Board Member
Kappa Alpha Psi Fraternity, Inc. - Alpha Sigma Chapter Most Worshipful Prince Hall Grand Lodge Free & Accepted Mason State of Illinois and Its Jurisdiction Lone Star Lodge #18