TONDA RASMUSSEN
Conroe, TX ***** 936-***-**** **************@*****.*** WWW: Bold Profile
Skilled Medical Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with 9 years in the field. Excellent planning and problem-solving abilities. Proficient Medical Center Manager skilled in enabling across-the-board improvements to key service and operational areas. Adept at maintaining compliance, increasing efficiency and driving growth. Pursuing new professional challenges and eager for growth and career advancement opportunities. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Industry Standards
Customer Loyalty
Supplier Review
Goal Attainment
Interdepartmental Collaboration
Facility Safety
Regulatory Standards
Constructive Feedback
Personnel Scheduling
Compliance Monitoring
Employee Performance Evaluations
Employee Recognition
Maintaining Clean Work Areas
Staff Hiring
Motivational Team Management
Operational Standards
Operations Management
Customer Transactions
Client Correspondence
Performance Monitoring and Evaluation
Records Organization and Management
Inventory Tracking and Management
Center Manager, 09/2014 - Current
Nova Medical Centers – Conroe
Checked facility, employee work and service levels to maintain compliance with company and industry standards.
Managed work and performance of more than 6 employees. Processed time for over 6 employees as part of sound human resources and financial management strategies.
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Directed daily operations at busy workers comp/ employment services clinic averaging 80-90 patients a day.
Managed work and performance of more than 6 employees. Directed daily operations at busy occupational medical clinic. Trained and guided team members to maintain high productivity and performance metrics. Interacted well with customers to build connections and nurture relationships. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained new employees on proper protocols and customer service standards. Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
LMRT X-ray Tech, 11/2013 - 08/2014
Next Level Urgent Care – Copper Field, Tx
Completed x-rays safely by correctly using shielding equipment following OSHA requirements. Maintained examination rooms and restocked medical and radiologic supplies. Checked equipment each day and reported major malfunctions to supervisor for attention. Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
Positioned patients for optimal comfort and set up effective sterile fields before procedures. Documented patient data and histories and updated charts with current information. Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still. Managed admissions forms, patient instructions and consent documentation. LMRT: Xray, 07/2013
College of Healthcare Professions - Houston, TX
Licensed LMRT - X-ray tech
EDUCATION
CERTIFICATIONS