Customer Service Patient Care
Resume:
Roll em up Taquitos, Las Vegas, NV
Greeted customers with a smile
Accurately took orders and payments
Assisted and cooking for orders
Brought orders to customers dining and taking out
Maintained a clean dining room
Assisted in taking and carrying out drive-thru orders Morning and evening prep for food and products
Turned off all machines and cleaned before closing 09/2023 - 12/2023 Medical Assistant (MA)
Desert Radiology, Henderson, NV
Checked patients in and out of appoints
Promptly triaged patients by getting blood pressure, height, and weight. Updated patient's medical records where necessary
Answered phone calls with great customer service
Multitasked daily
Checked fax machines hourly
Set future appoints for patients
Assisted doctor by setting up ultrasounds and biopsy procedure Assistant patients with started glucose readers
Restocked and updated insulin pens
09/2022 - 07/2023 Sale Associate
Bath & Body Works Inc, sacramento, CA
Kayla Bankston
5675 W Rochelle Ave, apt 202
las Vegas, NV 89103
Phone: 332-***-****
Email: *************@*****.***
Objective
I aim to leverage my diverse skill set and passion for healthcare in a nursing role. I want to provide compassionate and high-quality patient care, contribute to a supportive and efficient medical team, and make a meaningful impact on individual's lives. I desire to become a dedicated and skilled nurse, utilizing my background in customer service, cash handling, and warehouse operations to enhance patient experiences, improve healthcare delivery, and ultimately promote health and well-being in the community. Ability Summary
I am pursuing a nursing degree with foundational knowledge in patient care, medical terminology, and healthcare protocols. I have proven to manage cash transactions efficiently and accurately, ensuring financial integrity and customer trust. I have strong interpersonal skills and a history of delivering exceptional customer service. Adept at addressing customer needs, resolving conflicts, and ensuring a positive experience. Hands-on experience in warehouse operations, including inventory management, order fulfillment, and maintaining a safe and organized workspace. Demonstrated ability to adapt to various roles and environments, showcasing a solid work ethic and ability to handle diverse tasks efficiently. Overall, I am a well-rounded professional with a unique blend of healthcare knowledge, financial acumen, customer service excellence, operational efficiency, and great attendance. Employment History
Greeted every customer with a smile
Sold body products and household goods
Offered knowledge about product details
Completed in-store purchases with cash or debit transactions Handled in-store or online returns
Signed customers up for the rewards program
Audited and organized store daily
Replenished merchandise
Completed in-store online purchases for customers picking up orders 08/2022 - 06/2023 Unarmed Security Guard
Securitas, sacramento, CA
Secured and patrolled the clinic
Monitored surveillance cameras
Conducted daily dispatch reports
Inspected incoming cargo
Brought patients in on wheelchairs or stretchers
Gave respectable directions to patients with questions Wrote hourly detailed reports
Refilled safety products like masks when needed
Safely locked up clinic after-hours
Showed excellent attention to detail during energy situations Conducted alarming tests
05/2022 - 09/2022 warehouse associate
Tractor Supply Company, hagerstown, MD
Worked safely on and around forklift machinery
Mechanically moved pallets off of a loading truck
Checked pallets for damaged packages or packages and documented Did inventory count manually for correct receiving Used hand-held device scanners to store pallets accurately Operated forklift to transfer inventory from and to target destination Received and stored over 50 pallets a day
05/2021 - 04/2022 Delivery driver
CDI logistics, essex, MD
Arranged packages on a truck to achieve the best storage space Hand-picked packages and prevented damage to packages by securing loads Delivered packages to residents with great communication and customer service
Lifted and carried packages up to 50 pounds
Mapped out locations using GPS service
Used hand dollies to deliver larger packages
Completed proper package delivery documentation
Delivered as many as 300 packages a day
Exhibited excellent attendance and great work habits 09/2019 - 05/2020 Cashier
Wingstop Restaurants Inc, Frederick, MD
Operated cash register for cash, credit, or debit transactions Took orders from guests
Worked closely with the shift manager to handle and solve problems Cross-trained in back-of-house cooking and packaging Prepped during the shift and restocked for the next shift Maintained a safe and clean environment.
09/2022 BLS/CPR
American Heart Association
References Available on Request
Occupational Licenses, Certificates and Training
Honors & Activities
I have consistently demonstrated academic excellence, maintaining honor roll status throughout my school years. This dedication to my studies reflects my commitment to learning and ability to balance multiple responsibilities effectively. In addition to my academic achievements, I have volunteered in a hospital setting. This experience has provided me with valuable hands-on exposure to the healthcare environment, allowing me to support medical staff and interact with patients, deepening my understanding of patient care and hospital operations. My dedication to volunteer work has been recognized with a certificate in volunteer work, underscoring my commitment to community service and my proactive approach to gaining practical experience in the healthcare field. Furthermore, I hold a CPR certification, which equips me with essential life-saving skills and enhances my readiness to respond to emergencies confidently and competently. Through these experiences, I have cultivated a strong foundation in healthcare, coupled with a proven ability to excel academically and contribute meaningfully to my community.
Additional Information
Detailed References
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