Customer Service A Part
Resume:
Shannon Beck
Granbury TX ***48
**********@*****.***
OBJECTIVE
Provide personalized services to current and prospective customers. Top notch customer service with a smile and consideration to others.
Well-versed in processing customers deposits and withdrawals, payoffs and transfers, Opening of accounts, files and other financial and individual needs of clients property.
Competent at answering customers’ questions regarding their accounts and files.
Highly skilled in recording transactions manually and electronically.
Expert in managing all transactions promptly and accurately in compliance with current policies.
EXPERIENCE
Escrow Processor II/ Escrow Officer
May 2018 / Current
Stewart Title Company
Granbury, Texas
Entering contracts and information upon receiving contracts into software. Requesting additional information as needed, working with Lenders on balancing of files. Processing payments in many forms, receipts sent out after deposits. Recording of final documents. Preparing packages and policies. Notary Public.
Personal Banker
Feb 2014 / May 2018
Great Western Bank
Marshall Minnesota
Expand customer relationships and provide the highest level of customer service while determining their needs and matching products/services to those needs.
Drive branch deposit growth through activities in the community as well as with referral programs.
Open checking and savings accounts, CD's, IRA's, Health Savings Accounts, order cash from Federal Reserve, daily balancing, vault teller and customer service.
Answer customer questions, solve issues when needed and set up online banking and all its components.
Identify fraudulent activity to help prevent potential losses to the bank.
Was Notary for bank.
Customer service associate
Dec, 2015 / Sep, 2016
Hyvee
Marshall Minnesota
Worked at customer service counter in evenings P/T.
Answered multi line phones, lottery, special orders, daily balancing and record keeping of Pharmacy and service center cash drawers, balancing off all cash registers at days end.
Personal Care Attendant
Feb, 2008 / Nov, 2013
ACCRACARE
Marshall Minnesota
Worked with Special Needs Children in schools and childrens homes with parents. Teaching sign language, social skills, taking to appointments and on special outings for fun.
Teaching social skills and daily living skills.
EDUCATION
1983 - 1986
Dakota State University
Early Childhood/Elem Ed
Contact this candidate