Customer Service Project Coordinator

SIMPHIWE THEMBEKA NTONHLE GUMEDE

065-***-**** 081******* *********@*****.*** 12180 Funda

Road, St Wendolins Pinetown

SUMMARY

Mrs Simphiwe Thembeka Gumede is currently a Project Coordinator of the LIV Women Community Clothing programme that impacts over 200 women. Her role is to drive continuous engagement and packing of the bags that are on offer, while driving sales and teaching selling skills for women to make good profits from their bags. Thembeka is studying towards her Bachelor of Social Work at UNISA, she also has years of experience training and working as a chef. SKILLS

Team leadership

Strategic planning

Client relationships

Communication

Operations management

Financial reporting

PROFESSIONAL EXPERIENCE

LIV Women Community

Clothing Coordinator

• Coordinate women

meetings

• Relationship building

with women

• Packing bags of clothes

on offer

• Manage WhatsApp

group of 200+ women

• Impart selling skills

• Manage sales and

reporting

Eat Fresh Cook

Food preparation

Cleaning and sanitation

Proper food storing

Ordering of stock

Stock control and Food c

2021 – 2023

2018 -2018

Customer service provider for Huntswood OVO energy

.Empathy

.Communication

.Adaptability

.Efficiency

.Relationship building .Problem-solving

2019-2020

Verimark Salesperson

Customer service Sales

Customer liaison officer

Stock taking

Merchandising

Road Accident Fund

Administrator Resource and Quality

Data capture

Office administration and Filling

The Royal Hotel

Training chef

Food preparation

Helping with deliveries

Assisting with stock rotation

Cleaning stations and Helping in food

Preparation in all kitchen departments

2015-2016

2008-2010

2006-2007

University of South Africa

Bachelor of Social Work

EDUCATION

Currently studying

International Hotel School

Professional Cookery

Major courses: Hospitality management, Financial Management Hospitality and Accommodation management

2006

Varsity College

Hotel Management

Major courses: Food and Beverage, Bar Course, Life Skills, Culinary Studies 2001

REFERENCES

Nqobile Dlamini (current Manager)

Head of LIV Invest at LIV Village

Cell: 071-***-****

Precious Mkhize

Project Manager at Ethekwini Municipality

Cell:083-***-****

Contact this candidate