Business Analyst Scrum Master

Education

Weber State University; Ogden, UT

BS degree in Information Systems and Technologies

AS degree in General Studies

Community College of the Air Force; Maxwell AFB, AL

AS degree in Transportation

Certifications

Business Administrator Certification Agiloft Contract Lifecycle Management (2023)

Scrum Alliance Certified Scrum Master (2022)

Fundamentals of System Acquisition Management (ACQ10); Defense Acquisition University (2017)

Principles of Modern Radar; Georgia Principles of Technology (2016)

CPI Silver Certified; L-3 Communications (2009)

Experience

Business Analyst / Program Manager (2022-Present)

STG Consulting, Salt Lake City, UT

Program management skills – Plan, Lead, and Organize projects.

Communicate effectively at all levels of the organizational chart. To include blue-collar, white-collar, and Executive Management Teams from locations around the globe.

Manage changes from cradle to grave based on the product owners’ requests, recommendations, and guidance.

Lead development teams to ensure that the work is completed correctly and promptly.

Tests user interfaces to promote changes from a development environment, to QA, to production.

Write documentation for technical changes, Jira, process improvements, training, and management reporting.

Global Technical Administrator for the Agiloft Contract Lifecycle Management application.

Senior SharePoint Administrator (SME) / Unit Records Manager (URM) (2016-2022)

Jacobs Technology, Hill Air Force Base, UT

Manage, maintain, and monitor 40+ SharePoint sites (SIPR / NIPR) to enforce the file structure, access, and various controls regarding the DOD Acquisition processes.

Complete monthly scans on all responsible SharePoint sites to find and remove any information that was found to contain Personal Identifiable Information (PII).

Provide input and recommendations regarding administrative and office management processes and procedures. To include training materials, knowledge base, and instructions.

Manage 7 Office Record Managers (ORMs) to maintain and archive electronic and printed documents.

Assists in coordinating, consolidating, analyzing, distributing, and monitoring action items, suspense, and responses regarding the DOD Acquisition processes.

Member of the Jacobs "Modernization and Sustainment Solutions - Team of the Year" for 2017.

Analyze data and processes associated with electronic document control in the Electronic Records Management (ERM) system; to include recommendations, policy, and implementation following AFRIMs (Air Force Records Information Management System) and the Base Records Management Office.

Completed Fundamentals of System Acquisitions Management ACQ101 Section 304.

Secret Security Clearance ~ favorable determination made on 2017 04 24 by DoD CA

Business Analyst / Software Engineer (2015-2016)

Extra Space Storage, Cottonwood Heights, UT

Works closely with Business Process Owners to analyze, define, design, document, plan, develop, test, and implement various process automation initiatives and requirements

Develops solutions for workflow, logical processes, hardware, and operating system environments, interfaces with other systems, internal and external checks and controls, and data inputs and outputs

Leads the process of coding screen layouts, graphical user interfaces, printed outputs, and interfaces with other systems

Analyzes and estimates feasibility, costs, time, and compatibility with hardware and other programs

Develops and maintains plans outlining steps and timetables for developing programs.

Compiles code into programs; tests and corrects errors in the compilation process.

Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections.

Performs maintenance and administration of existing and in-development systems.

Business Analyst on report configuration; assists with report design and development.

Stakeholders include Risk Management, Strategic Relations, IT, Legal, Records Management, and Business Acquisitions.

I/T Business Analyst (2014-2014)

ATK – Aerospace Structures, Clearfield, UT

Perform analysis, design, and project management for business and manufacturing systems based on requirements and priorities.

Perform a wide variety of analytical and project management functions by participating in and/or leading all phases of the system development life cycle.

Partner with businesses to create value, streamline operations, and drive efficiency through the use of information technology. Guide customers to understand applications and utilize application capabilities.

Provide feedback to software suppliers on functionality improvements.

Computer Programmer / Analyst 2 (2008 – 2014)

L-3 Communication Systems-West, Salt Lake City, UT

Created complex reports for internal customers about operations and manufacturing. Reporting topics include yields, scorecards, forecasting offload, tests, and inspection.

Responsible for creating, maintaining, and updating utilities about the Operations Group.

Extensive knowledge in data mining and SQL query language for the creation of reports and data reporting utilities.

Maintained and updated the Operations internal website in both HTML and SharePoint as appropriate.

Continuous Process Improvement certified – Bronze and Silver level.

Received multiple Bronze Achievement Awards for Recognition of Outstanding Contribution from Vice-President of Operations.

SharePoint Administrator for the Operations Group consisting of 12 different organizations and over 1,000 employees.

Military

Air Transportation Craftsman (1999-2011)

United States Air Force Reserves, Hill Air Force Base, UT

Knowledge of Air Mobility Command (AMC) in passenger and cargo processing and loading procedures. Process and load parts and equipment, mobility gear, and variety of supplies and passengers on C-130 Hercules, C-141 Starlifter, C-5 Galaxy, C-17 Globemaster III, KC-10 Extender, and commercial aircraft. Build and load pallets of cargo onto Air Mobility Command aircraft and assist passenger service representatives in processing and handling Air Mobility Command travelers.

Equipment Licenses: Warehouse Tug 4-6K, 4K electric stand forklift, 2-15K G/D forklifts, 29 and 45-passenger bus

Assistant Training Manager (56 APS and 67 APS)

Completed NCO Academy

Retired January 1, 2011

Electrician’s Mate (1986-1999)

United States Navy Reserves, Ogden, UT

Knowledge in the operation of the ship’s electrical power generation systems, lighting systems, electrical equipment, and electrical appliances. Duties included installation, operation, adjustment, routine maintenance, inspection, test, and repair of electrical equipment. Maintained and repaired related electrical equipment.

Honorably retired after 24 years of Military Service.

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