Warehouse Associate Grand Rapids

Professional summary Resourceful warehouse associate adept at enhancing operational efficiency and

meeting company goals. Continuously seeks innovative methods to improve warehouse functions and personal contributions, driving team success in challenging environments. Resolves issues with tact, ensuring employee and customer satisfaction through prompt, precise deliveries.

Tondya Kooiker

Grand Rapids, United States, 49548 / 616-***-**** / *******@*****.*** Employment history

DEC 2020 - AUG 2024

GRAND RAPIDS

Warehouse Associate, Amazon

DEC 2019 - DEC 2020

WYOMING MI

Key Holder/ Sales Associate, Dollar General

JUN 2017 - SEP 2020

GRAND RAPIDS MI

Home Health Aide, Peace At Home Caregivers

DEC 2015 - JUN 2017

WYOMING MI

Lunch Aide, New Branches Academy

JAN 2013 - JAN 2014

ROCKFORD MI

Massage Therapist, Lowery Family Chiropractic

Operated pallet jacks to efficiently move products; ensured safety around machinery. Assembled and filled over 200 shipments daily, preparing all shipping documentation. Adhered to safety, quality, and production standards, ensuring compliance. Organized materials with proper labels for shipping, maintaining order and accuracy. Prepared orders for shipment by systematically picking, packing, and labeling merchandise. Engaged with customers, ensuring professional support for sales and service needs, enhancing satisfaction.

Managed cash register operations using POS system, processing sales and returns efficiently. Handled payments with 95% accuracy, ensuring smooth transactions and customer trust. Opened and closed store, managing registers, deposits, and paperwork for operational readiness.

Enhanced patient well-being through compassionate care, aiding in daily living activities. Managed medication schedules and healthcare appointments, ensuring optimal client health. Supported patients with dressing, grooming, and feeding, addressing mobility challenges. Provided care for clients with conditions like respiratory failure, diabetes, and Parkinson's. Cared for 10 patients, demonstrating dedication and adaptability in various health scenarios. Prepared ingredients and restocked supplies to ensure readiness for peak times, enhancing efficiency.

Delivered exceptional customer service both face-to-face and over the phone, fostering positive interactions.

Monitored and recorded refrigerator and freezer temperatures daily to maintain food safety standards.

Directed students into food lines, optimizing flow and reducing wait times. Managed daily lunch counts and documented outstanding balances for 150 students, ensuring accurate records.

Performed therapeutic massages for 10+ clients weekly, including pregnancy, sports, deep tissue, and Swedish.

Assisted with bookkeeping tasks, maintaining accurate client records and files. Provided individualized advice on stretching, strengthening, posture, and relaxation techniques. Maintained detailed client treatment records and developed long-term care plans for return clients.

Skills Customer Service Data Entry

Problem Solving Logistics Coordination

Quality Assurance

Communication

Education

DEC 2013 Certificate massage therapy, Everest Institute GRANDVILLE High School Diploma, Grandville High School

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