Real Estate Customer Service
Resume:
****************@*****.***
Oro Valley, Arizona, USA
MINDY
MELLENBRUCH
Missouri State University, Springfield, Missouri
Bachelor of Fine Arts in Graphic Design / Illustration August 1999-May 2004
WORK HISTORY
EDUCATION
Restaurant Server Jack Shrimp
Orange County, CA 2005 - 2010
During my five years at Jack Shrimp, I managed busy shifts, providing attentive service, and ensuring customer satisfaction. I handled operational tasks, including food & drink service, transactions, reservations, take out orders, side work and opening /closing of the restaurant. My dedication to exceptional service was further recognized through success in restaurant tip competitions. Real Estate Photographer Preview First
San Diego, CA 2011 - 2014
As a real estate photographer for Preview First, I drove to scheduled residential shoots, capturing high- quality images of homes using professional photo and lighting equipment. I followed detailed entry instructions and adhered to shoot directions from both my supervisor and clients. I educated clients and offered suggestions as needed to optimize photo results. Additionally, I applied specialized editing techniques to enhance the visual appeal of the photos and meticulously organized them for submission. My role required strong customer service skills, effective communication, and efficient time management to ensure client satisfaction and timely delivery of edited images. Ride Share Driver Uber & Lyft
Tucson, AZ February 2024 - July 2024
As a Ride Share Driver, I maintained a professional and courteous demeanor in all interactions, fostering trust and positive client experiences. I utilized GPS and ride share applications for navigation. I ensured a clean and well-maintained vehicle by performing regular inspections and addressing any maintenance issues promptly. Additionally, I provided refreshments such as water and mints to enhance passenger comfort and satisfaction.
Photographer/Videographer / Drone Operator Homes.com Tucson, AZ February 2022 - Nov. 2022
During my time at Homes.com, I captured exterior media of residential neighborhoods, parks, and schools using cameras, drones, and gimbals. I edited and organized photos and videos, handled file management tasks such as resizing, converting files, and ensuring correct labeling for submission. Product Photographer / Marketing Manager Flute Retailer & Wholesaler Tucson, AZ Dec. 20022 - Dec. 2023
In my role as the sole photographer and marketing manager/content creator, I handled a range of responsibilities. I managed all facets of product photography, including studio lighting setup, shooting, editing, and file organization. Simultaneously, I led marketing campaigns using tools like Canva, Adobe Suite, Hootsuite, Mailchimp, and Shopify to create engaging media visuals, compelling monthly newsletters, and detailed blog articles.
CORE COMPETENCIES:
Mac & PC
Google Suite
Customer Service
Time Management
Organization
Effective Communication
Strong Work Ethic
Adaptability
Team Player
Positive Attitude
Social Media Management
Content Creation
Graphic Design
AI Proficiency
Typing Speed (73 WPM)
PHOTOGRAPHY SKILLS:
Canon Systems Proficiency
Drone Expertise
Videography Experience
3D Tour Technology
Proficient in Complex Artificial
Lighting Techniques
Adobe Suite Proficiency
Advanced Editing Techniques
Visual Acumen
Owner / Operator Mindy Nicole Photography
San Diego, CA & Tucson, AZ 2014 - Present
I established and have been operating Mindy Nicole Photography since 2014, overseeing all aspects of the business. Initially focused on architectural and real estate photography, including interior and exterior shots, aerial perspectives, and portraiture, I have recently expanded to include fine art landscape and product photography. My responsibilities encompass scheduling, shooting, editing, administrative management, accounts receivable, marketing, and customer service, ensuring smooth operations and high-quality service across all photographic disciplines. Additionally, I prioritize continued learning by staying updated on the latest technology and trends, frequently mastering new equipment and software to enhance my skills and service offerings.
Delivery Driver Casas Adobes Flower Shop
Tucson, AZ Aug 2024 - Present
As a Delivery Driver at Casas Adobes Flower Shop, I efficiently manage the delivery of floral arrangements by preparing orders, optimizing routes, and ensuring secure transport. I perform vehicle inspections, handle fuel and mileage records, and communicate with recipients to arrange re-deliveries or alternative solutions. My role involves meticulous organization, attention to detail, and strong customer service to ensure timely and accurate deliveries to residences, businesses, hospitals, and funeral homes.
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