Office Manager Front Desk

Nicole Anderson

Office Manager - Breakpoint LLC

Decatur, GA

*****************@*****.***

404-***-****

Work Experience

Office Manager

Breakpoint LLC - Atlanta, GA

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Responsible for bookkeeping, filing, monitor and maintain office supplies inventory, set up calls and meetings through various call platforms. Bookkeeping includes keeping track of contractors, invoices, and supplies while working in the office

or remotely from home.

2001 - 2003 Dr Robert S Lathan at Piedmont Hospital Atlanta, Georgia Front Office Manager - Performed various duties at the front desk such as check in / checkout, heavy call volume, scheduling

appointments, posting payments, filing insurance, obtain pre-certifications for tests, filing charts, using software to enter CPT and ICD codes, helping out with collections. I provided the front desk with positive, outgoing and excellent customer service.

Acysys Inc., Elite Placement Agency, DDS Staffing, Randstad - Atlanta, GA 2000 to 2001

Front Office - Worked in various medical and dental offices on a temporary only basis. I covered day shifts, weekly and/or maternity leave for Dr Harvey Cole (through Elite), Dr Capo, Dr Drexinger, Dr Puhalovich, Dr Futrell. Performed multiple duties such as organizing patient charts, reorganize filing systems, helping out with billing and collections, check in /check out, schedule appointments, answer phone calls and schedule appointments. Electronic Medical Biller

Medical Billing Services - Atlanta, GA

March 1999 to May 1999

Through Medisoft software, I processed HCFA-1500 and UB92 insurance claim forms electronically. Choice Care Occupational Medicine and Orthopedics - Hapeville, GA September 1998 to March 1999

Exercise Physiologis t - Through Choice Care, I worked closely with several Doctors to help design and implement individual

rehabilitation programs in an occupational setting. I educated a variety of pre and post-operative patients about ergonomics,

exercise, health, injury prevention, nutrition and physiology. Daily duties included customer service, creating a filing system, coding,

documenting all patient information/progress notes, following Dr. rehabilitation prescriptions, insurance verification, revising rehab

procedures, scheduling appointments and transcription. Assistant Manager/Exercise Physiologist

Sportech Corporate Fitness Center - Norcross, GA

September 1997 to September 1998

- Through Sportech Corporate Fitness Center, I supervised several employees and educated members on exercise adherence through various incentive programs. Daily duties included customer service, developing

a data base management system, employee supervision, scheduling, interviewing/screening new employees, marketing, sales,

collections. Daily duties as an Exercise Physiologist included aerobic coordination, designing individual exercise programs, fitness

testing/evaluation, injury prevention, and teaching a variety of fitness classes. Physical Education Instructor

Agnes Scott College - Decatur, GA

1998 to 1998

Through Agnes Scott College, I taught two university level physical education courses for credit: power walking and step aerobics. Duties included keeping daily attendance records (using Excel), leading classes, and preparing

daily handouts. I created and administered quizzes, a mid-term exam, and final exam (both practical and written) from class

experience, daily handouts, and lectures on Microsoft word. Internship

DeKalb Medical Center - Decatur, GA

September 1996 to March 1997

Exercise Physiologist - Through the heart Wellness Center, I directed cardiac (phase 1, 2, & 3) and pulmonary patients through exercise. Duties included monitoring vital signs, teaching the perceived rate of exertion scale to patients while on exercise

equipment, coding, transcription, and instructing flexibility and strength classes. Education

Bachelor of Science degree in Exercise Science

Georgia State University

1997

Skills

• Payroll

• Billing

• Scheduling

• Accounts Payable

• Physical Education

• ICD Coding

• Anatomy Knowledge

• CPT Coding

• Customer service

• Physiology Knowledge

• ICD-9

• Transcription

• Medical Billing

• Project management

• Microsoft Office

• Insurance Verification

• Medical Coding

• Office Management

• Medical Records

• Medical Office Experience

• Time management

• Microsoft Excel

• Documentation review

• EMR systems

• Administrative experience

• English

• Clerical experience

• ICD-10

• Computer skills

• Medical terminology

• Medical receptionist

• Personal training

• Medical scheduling

• Accounts receivable

• Management

Certifications and Licenses

Driver's License

Assessments

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Medical receptionist skills — Familiar

August 2021

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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