Administrative Assistant Mental Health

ROSEANNA SANCHEZ

P.O Box *** Alviso, CA ***** 408-***-****

******************@*****.***

Administrative Assistance with experience managing business office functions and providing executive level support to principal and clients. Seeking to support the supervisors and management team with problem-solving skills, effective teamwork, and respect for deadlines.

EXPERIENCE

2021-PRESENT

QA ADMINISTRATIVE ASSISTANT, Starlight community services

Client Support.

NOABD’s Review and Approval.

Facilities

Safety Committee

Audits: County, Pharmacy, Clinician and Client.

Tracking and Updating: IR’S, TQM Items; Tracer, Service Validation, Peer Reviews, Probes.

Daily Reports; 18+, Tx Plan.

Staff Access to clients chart.

CQI (Continuous Quality Improvement); preparation and organizing meetings.

RCIP (Rapid Cycle Improvement Process); preparation and organizing meetings.

Surveys.

AVATAR: CalAIM and ALOC-Recovery Service Department.

MED Records; corresponding and subpoenas when requesting medical records

PDFing.

Graphing.

Document Deletions.

Reviewing client records

2020-2021

ADMINISTRATIVE ASSISTANT, WISE CHOICE

Organize workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments.

Maintaining calendars for departments personnel and arranging meetings, conferences, teleconferences, and travel.

Maintain databases by entering and updating customer and account information.

Daily data entry

2010 – 2020

ACCOUNTING/HOSTESS, Rositas Restaurant

Food attendant: preparing food, stocking supplies, serving, handling money, cleaning tables, greeting customers.

Accounting: daily, monthly, and quarterly inventory, financial operations, daily bank deposits, quarterly sale taxes, yearly income tax preparation.

Driver: weekly restaurant supplies as needed.

EDUCATION

JUNE 2014 - DECEMBER 2021

SOCIOLOGY, mISSION COLLEGE

Associate in arts

SKILLS

Computer proficiency.

QuickBooks.

MS Office.

Power Point.

PDFing.

Graphing.

Strong dedicated team and individual player.

Attention to Detail.

Active Listening Skills.

Building Customer Loyalty.

Time Management.

Creative Problem Solving.

Leadership.

Managing confidential information.

Bilingual Costumer Support.

Adaptability.

Filling; numerical & alphabetical.

Professionalism.

Interpersonal skills.

Verbal communication.

Written communication.

Critical thinking.

Organization

Professional development.

CERTIFICATIONS

APRIL 2023 - APRIL 2026

MENTAL HEALTH FIRST AID

Providing initial help to someone experiencing a mental health or substance use challenge.

APRIL 2023 - APRIL 2026

QPR GATEKEEPER

Suicide prevention gatekeeper instructor.

SOGIE

Understanding Gender, Attraction, and Expression Beyond the Binary.

CLIENT CULTURE

Deep understanding/Stigma of Mental Health.

CALOMS

SUTS Service Outcomes.

CPT

Healthcare Coding.

NARCAN

Recognize the symptoms of an overdose. Able to instruct the drug during an overdose.

Contact this candidate