Executive Assistant Sales Associate

Dedicated, resourceful and energetic Executive Assistant with the proven ability to transfer skills to meet the many challenges, obstacles, and ever changing needs that come with supporting C level individuals in a high-level, fast-paced setting. Exceptionally strong with complex calendar management. Handles multiple aspects of domestic and international travel arrangements, meetings and special events including venue selection, site logistics, contract negotiations, and expense reporting. Reliable, resourceful, loyal professional with an aptitude to anticipate needs and provide timely solutions. A person with integrity. Outstanding record of going above and beyond for people within and outside the organization. A real team player. Very responsive. Strong multitasking, organization, and excellent oral and written communication skills. Possesses sales skills. Attention to detail. Ability to multi-task. Motivated. Works well under pressure. Remarkable people skills.

CAREER HISTORY

Mattress Warehouse April/23 - August/24

Sales Associate/Manager

Sell mattresses and extras

Train other new hires

Promoter to Manager

Run inventory for store

Assist District Manager with getting more new hire candidates

Lidl Grocery Store

Team Member August/22 – March/23

Run cash register/check out customers

Stock shelves and check for neatness

Work the cardboard crusher machine

Run floor cleaning machine at closing time

Assist Manager with organizing frozen food area

PCT Pest Control Technicians

Technician Feb/21 - July/22

Go on location for pest control jobs

Train other new hires

On call over weekends and holidays

Accurate computer reporting of daily activities

Time off for Family June/15 - Jan/21

Caretaker

Assist father in various daily activities

Make meals/deliver medicines

Take father to various doctor appointments

Act as a part time handyman for various household repairs

Product Promotions July/14 – June/15

CROSSMARK, a leader in consumer goods sales and marketing

Promote and sell food and dry good products

Increase sales of demo product using sales and product knowledge

Product set-up, cook/cut and clean-up of station

Train other new hires

Act as Manager 2 days a week when Manager is away

Accurate computer reporting of daily activities

Assist Manager with time-saving ideas to improve sampling prep/set-up process

Instant Assistant April/14 - Present

Self-Employed-working for various companies and individuals on a short term, per-project basis

Arthur Murray Dance Centers, Narberth, PA-Various duties

Prudential Insurance

Volunteering at Montessori School, Limerick, PA-Various duties

Keeping current with Outlook, Excel, PowerPoint and other programs

Executive Assistant Supporting Two Vice-Presidents & 1 CFO Oct/13 - Mar/14

AmeriHealth Caritas Family of Companies, Philadelphia, PA

Provided comprehensive support for executives including travel and expense planning & reporting, telephone support, calendar & schedule management for multiple calendars, usually 4 or 5, set meetings.

Organized all aspects of meetings including venue, catering, video conferencing access, etc.

Used Excel to create tables and update financial reports.

Utilized PeopleSoft Financials to enter complex vendor invoices and follow to conclusion.

Provided admin support to the Executive Assistant to SVP of Finance and others.

Creation and implementation of a tax site in Microsoft SharePoint.

Coordinated all aspects of the Departmental interview process from contact with the vendor search, air, hotel, and ground logistics, day-of-interview schedule, security, setting all meetings, and introductions.

Handled all HR tasks related to new hire on-boarding, computer, cube/office assignments, cell phone, desk phone, printer, VPN access and supplies. Redesigned and maintained Departmental Org Charts.

Main contact for ordering supplies and sending UPS/FedEx shipments and certified mailings.

Assisted employees with filing, organizational systems, and other tools/ideas to enhance productivity.

Downsized when CFO took a position at another company as Sr. VP of Finance. They are still trying to fill that position.

Instant Assistant April/12 – Oct/13

Self-Employed-working for various companies and individuals on a short term, per-project basis

Volunteering at Montessori School, Limerick, PA-Various duties

Plum Enterprises, Inc. Valley Forge, PA

Executive Assistant/Program Specialist Supporting 3 Directors Sept/11- April/12

Pediatric Therapeutic Services (PTS), Inc. Conshohocken, PA

Provided administrative support for 3 Directors at PTS, a firm providing advanced therapy staffing solutions for over 200 therapists.

Managed calendars, schedules and activity logs. Handled teleconference activity and liaised with leaders on critical issues requiring timely resolution. Created distribution lists and Outlook contacts.

Researched, recommended and organized all aspects of participation in local job fairs. Assembled marketing packets and promotional supplies, greeted potential sub-contractor therapists and client schools, presented company proposition and collected resumes of potential clients.

Utilized Excel for various tracking documents on a daily basis.

Managed the needs of 160 contract therapists and owners by providing testing kits, sending tailored group communications and ensuring compliance with State and Federal regulations.

Contributed to valuable ideas/suggestions/process improvements at weekly staff meetings. E.G., brought a news item to the attention of the owners they took immediate action resulting in increased future sales.

Instant Assistant June/11 – Sept/11

Self-Employed-working for various companies and individuals on a short term, per-project basis

Executive Assistant to the President Sept/07 – June/11

IMS Health, Collegeville, PA

Provided executive and personal assistant services 24/7 for Global President, Management Consulting Division of IMS, and a leader in providing information, services and technology for the Healthcare industry with operations in over 100+ countries. Processed expenses through Concur and AmEx.

Maintained President’s Outlook calendar including planning in-person meetings, travel agenda, video and teleconference schedule. Coordinated in-house meetings, conference rooms, live meetings, etc. and provided document preparation, editing, and written correspondence. Provided email/telephone support constantly.

Handled all aspects of global events including site selection of hotels and meeting space, contract negotiations, agendas, scheduling, Visas paperwork, Passports, intricate travel logistics, award dinner planning and venue selection. Provided high levels of confidentiality and discretion with company and personal matters and information.

Used Excel for various tracking reports, both updating and printing.

Provided onsite catering, room arrangements.

Scheduled appointments and planned complex monthly international group calls for President’s direct reports. Assisted leadership team with Outlook scheduling and the annual employee review process using HR PeopleSoft.

Downsized when my supervisor’s position was eliminated.

General Contractor/Owner 8/04 – 8/07

GHR, LLC - Home Refurbishment, Phoenixville, PA

Hired, supervised, and directed trades people to fix and flip rehabs and provide home renovations.

Developed business plan and financial structure for business opportunities.

Trained employees to strengthen their skills, abilities and techniques in daily tasks.

Held PA Real Estate Sales License for 2 year, helped others buy and sell properties and flipped homes.

Branch Manager/Customer Service/ Sales 10/00 – 8/04

Bank of America/Fleet & PNC Bank, Philadelphia, PA

Promoted to Branch Manager with significantly increasing fiduciary responsibilities.

Restored six failing branch offices to visibility/profitability and reversed negative bank perceptions.

Promoted ongoing team improvement through superior sales and behavior modeling.

Recruited, hired, trained and coached new staff to reach and exceed sales goals.

Won sales award and most improved banking center.

Downsized. All 40 Branch Manager Positions in the Philadelphia market were eliminated when Bank of America revamped and dramatically lowered the pay scale for managers.

Special Event Experience (Partial List) 5/81 – 4/10

Resorts Hotel, Trop World, Showboat, Sands

Assisted planning for many high profile private and public events. Elements included themes, entertainers, security, crowd control, food, music, give-away items, contests and prizes. Created themes and managed entertainers and hostesses and Emceed High Roller events.

Worked at the Resorts Casino Hotel Entertainment Department for 7 years. Also entertained/managed entertainers at: Showboat 2 yr., Trop World 2 yr., Sands 1 yr., also Caesars & Atlantic City Convention Center.

Expert Trade Show sales and promotion skills for products/companies at major trade show venues across the country.

Technical Skills & Awards

Proficient in Microsoft Office including: Outlook, Word, Visio, PowerPoint, Excel, Invoicing in PeopleSoft Financials, Employee Evaluations in PeopleSoft

Learns new computer and software programs rapidly

Special Event applications including iCloud, Headhunter, Big-Time, Live Meeting

Expense tools such as Concur Expense Reconciliation, AmEx T&E

Passport/Visa specialist and Corporate travel booking sites

Right Sourcing/People Fluent short-term hiring software training, UPS & FedEx

Dale Carnegie Graduate & Coach, 3-Time Award Winner

“Above and Beyond” Award (Cash & Recognition) from IMS Health for helping with the 3 Corporate office move to the Collegeville, PA Campus, including personnel, office equipment, vendors and related technologies

Education

B.A. Communications/Theatre DeSales University, Center Valley, PA

Villanova University Villanova, PA

Moravian College Bethlehem, PA

Millersville University Millersville, PA

The Wharton School Philadelphia, PA

Dale Carnegie Human Relations Voorhees, NJ

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