Forklift Operator Customer Service
Resume:
Experienced professional with a solid background in category supervision, product specialization, and service roles. Skilled at managing inventory, enhancing product presentation, and ensuring high levels of customer satisfaction. Looking to apply my abilities in operational efficiency, team collaboration, and customer service to drive success in a growth-oriented position. Dedicated to utilizing my diverse experience to contribute to an organization's goals and improve overall performance. CATEGORY SUPERVISOR AND FORKLIFT OPERATOR
Hardware & Construction Industry
Wilcon Depot Inc., Sitio Sirangan, Brgy. Macabog, Sorsogon City Proficient in inventory management and stock control. Skilled in operating forklifts and handling heavy materials safely. Experienced in coordinating and training team members for efficient operations. Knowledgeable in product specifications and customer needs analysis. Effective at developing and promoting brand strategies. Capable of delivering high-quality customer service in a fast-paced environment. Adept in managing credit and collection processes. Proficient in marketing strategies and promotional activities. Feb. 27, 2017 – Present
Supervise inventory management, ensuring accurate stock levels and timely restocking of materials. Operate forklifts safely to transport and organize heavy goods within the warehouse. Manage and train staff on best practices for handling and storing products to maintain safety and efficiency. Coordinate with suppliers and other departments to ensure smooth operations and address any inventory issues. PRODUCT SPECIALIST
TRIPLE-E Manpower & General Services Inc.
316 Padilla Delos Reyes Bldg., Juan Luna, Binondo, Manila Dec. 24, 2016 – Feb. 23, 2017
Demonstrated product features and benefits to customers, enhancing their understanding and satisfaction. Assisted in creating marketing materials and promotions to boost product sales and visibility. Monitored customer feedback to improve product offerings and address any issues promptly. Collaborated with sales teams to achieve sales targets and resolve customer inquiries effectively. BRAND SPECIALIST
Wilcon Depot Inc.
#2212 Chino Roces Ave., San Lorenzo, Makati City
July 8 – Dec. 23, 2014
Developed and implemented branding strategies to enhance the company’s market presence and appeal. Conducted market research to understand customer preferences and adjust branding strategies accordingly. Coordinated with marketing teams to create and execute promotional campaigns and events. Analyzed sales data to measure the effectiveness of branding efforts and make necessary adjustments. SERVICE CREW
Joyserelle Corporation (Jollibee Food Corporation) GF Balagtas Town Center, Borol 1st, Balagtas, Bulacan Nov. 26, 2012 – May 10, 2013
Provided exceptional customer service by taking orders, preparing food, and ensuring a clean dining environment. Managed cash registers, handled transactions, and maintained accurate financial records. Assisted in training new staff members to ensure they met company standards and provided high-quality service. Coordinated with team members to ensure efficient operations and customer satisfaction during busy periods. CREDIT AND COLLECTION STAFF (ON-THE-JOB TRAINING)
Zenith International Philippines, Inc.
647 Florentino Torres St., Sta. Cruz, Manila, Philippines April 19 – June 2, 2012
Assisted in managing accounts receivable by tracking payments and following up on overdue accounts. Prepared financial reports to provide insights into credit and collection performance. Coordinated with customers to resolve payment issues and negotiate repayment plans. Supported the finance team in maintaining accurate records and ensuring compliance with credit policies. SKILLS
WORK EXPERIENCE
PROFESSIONAL SUMMARY
092*-***-**** · ****************@*****.***
Blk 34 Lot 17, Willowbend Subdivision, Pinagkuartelan, Pandi, Bulacan Clifford T. Loterte
MARKETING DEPARTMENT STAFF (SUMMER JOB)
LEGRAND Global Link, Inc.
747 San Bernardo St., Sta. Cruz, Manila, Philippines College of Mary Immaculate
Poblacion, Pandi, Bulacan
2009 - 2013
April – May 2011
Developed and implemented branding strategies to enhance the company’s market presence and appeal. Conducted market research to understand customer preferences and adjust branding strategies accordingly. Coordinated with marketing teams to create and execute promotional campaigns and events. Analyzed sales data to measure the effectiveness of branding efforts and make necessary adjustments. CREDIT AND COLLECTION STAFF (SUMMER JOB)
Zenith International Philippines, Inc.
747 San Bernardo St., Sta. Cruz, Manila, Philippines April – May 2010
Managed customer accounts by tracking payments and resolving any discrepancies or disputes. Assisted in preparing reports on account status and collections progress. Followed up with customers on overdue accounts and coordinated with the finance team for payment arrangements.
Supported the team in maintaining accurate financial records and ensuring adherence to credit policies. EDUCATION
Bachelor of Science in Business Administration
SEMINARS &TRAININGS
CHARACTER REFERENCES
Mr. Emerson Memorias
DIY Manager
Noli B. Milarpes
Forklift Trainer
Mr. Peter Paul Rollo
DIY Supervisor
Wilcon Depot Inc.
#2212 Chino Roces Ave. San Lorenzo Makati City
Ms. Leonora c. Esguerra
CMI Registrar
Binanuahan, Juban, Sorsogon
Wilcon Depot Inc.
#4102 Molino Blvd. Bacoor Cavite
Heavy Equipment Operation Forklift NC II (181
Hours)
Alegre Street Barangay Salog Sorsogon City
July 2024
Basic Occupational Safety and Health
Safety Officer 2 (SO2)
Wilcon Depot Inc., 90 E. Rodriguez Jr. Ave., Ugong Norte, Libis, Quezon City
March 15, 2022
Dealing with Failures, Encountering Success
College of Mary Immaculate, Poblacion, Pandi,
Bulacan
February 2012
Go Negosyo Entrepreneur Summit: Be Smart Be
Enterprising
SMX Convention Center, Pasay City
September 2011
Business Day: Life After School
College of Mary Immaculate, Poblacion,
Pandi, Bulacan
February 2011
Maximum Exposure COMDDAP
MOA Expo Manila 2010, Mall of Asia, Pasay
City
December 2010
Fast Breakin’ Meals: A 30-Minute Cooking
Show
College of Mary Immaculate, Poblacion,
Pandi, Bulacan
August 2010
Business Day: The Secrets Behind the
Success of Woman Entrepreneurs
College of Mary Immaculate, Poblacion,
Pandi, Bulacan
September 2009
College of Mary Immaculate
Poblacion, Pandi, Bulacan
Contact this candidate