Kristin Schupp
Talent Acquisition Manager
Menasha, WI 54952
*******.*.******@*****.***
Goal Oriented, Driven Talent Acquisition Manager with almost three (3) years’ experience. Hopes to utilize talents in bringing people together and building Company. Brings extensive experience in administrative work and customer service.
Authorized to work in the US for any employer
Work Experience
Talent Acquisition Manager
STL Staffing - Appleton, WI
July 2021 to August 2023
• Investigate and determine candidate needs
• Source and find candidates qualified for open positions
• Conduct interviews in office and submit candidates to positions we have available
• Maintain ongoing communication with prospective and current candidates
• Schedule interviews with clients and track successful placements
• Network and maintain relationships with a wide variety of prospective candidate communities and recruiting resources for short- and long-term hiring opportunities
• Documented candidate activities using Candidate Tracking System
• Post and maintain ad’s or posts on multiple social media sites on current needs or openings Patient Access Representative
R1 RCM, Inc - Appleton, WI
June 2020 to June 2021
• Gather necessary demographic, insurance and clinical information from patient and enter into appropriate database
• Resolve issues about the type, date or location of prescribed procedures
• Schedule patient procedures and utilize clinical resources
• Coordinate and communicate schedules
• Coordination of activities related to insurance pre-certification/authorization
• Provide counseling to patient regarding pre-service requirements and instructions Assistant Manager
Dollar General Store - Kaukauna, WI
February 2018 to May 2020
• Greet and assist customers, and operate cash register and scanner
• Open and close the store
• Schedule employees and provide adequate training, conduct safety meetings, and ensure employee compliance with company policies and procedures
• Receive, unpack, stock, restock and rotate merchandise on shelves
• Build merchandise displays
• Maintain accurate inventory levels
• Authorize and sign for refunds and overrides, count register tills, and deposit money in bank
• Assist with management of the store in the Store Manager's absence Administrative Assistant
NovaCare Prosthetics And Orthotics - Menasha, WI
July 2016 to January 2018
• Welcome patients and alert staff of patients arrival for their scheduled appointments
• Answer telephones, screen calls, and accurately take messages
• Insurance verification and documentation
• Schedule appointments and procedures
• Update patients medical records
• Manage office inventory by restocking supplies and ordering what is needed Customer Service Representative
TechnicalProspects, LLC - Appleton, WI
June 2015 to June 2016
• Answer phones and locate part numbers for CT and X Ray Machines
• Review received Purchase Orders for accuracy, and release orders to the warehouse
• Process orders, and set up shipment of freight items
• Communicate with customers via Online Chat to answer questions or check stock on parts they are requesting
• Check with Vendors to source parts that are not in stock
• Collect all required information from customers in need of Tech Support from an Engineer
• Process Warranty Replacement Orders and Return RMA's Education
GED in General Studies
Fox Valley Technical College - Appleton, WI
December 2006 to December 2006
Skills
• Insurance Billing (2 years)
• Medical Records
• Clerical Experience
• Medical Scheduling
• Hospital Experience
• Medical Office Experience
• Office Administration
• Computer Skills
• Store Management Experience (2 years)
• HIPAA
• Medical Terminology
• Epic
• Triage
• Data Entry
• ICD-9
• ICD-10
• Appointment Scheduling (5 years)
• Talent Acquisition
• HR Sourcing
• Documentation Review
• Talent Management
• Human Resources
• CPT Coding
• Recruiting
• Insurance Verification
• Performance Management
• ATS
• Interviewing
• Management
• Branding
• Live Chat
Assessments
Work style: Reliability — Proficient
November 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient October 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
November 2023
Responding to customer situations with sensitivity Full results: Proficient
Recruiting — Proficient
September 2023
Managing the candidate sourcing and selection process Full results: Proficient
Work style: Professionalism — Proficient
October 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Sales skills — Proficient
November 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.