Customer Service Medical Billing

Robin A Klein

**

* ********* *****

Jamestown, NC 27282

336-***-****

OBJECTIVE

Dedicated, proficient in customer relations, and extremely motivated. Well-developed communication skills with the ability to effectively multi-task in a fast-paced environment.

HIGHLIGHTS

Time Manage

Courteous

Strong Customer Service

Organized

Works well under pressure

Fast Learner

SKILLS SUMMARY

• Trained in Medical Billing and Coding

• Passionate about the healthcare system

• Organization

• Problem Solving

• Medical Terminology

• HIPAA/Patient confidentiality

• Detail oriented

• ICD-10

• Billing of medical claims

• Great customer service

• MS Office (Word, Excel, Outlook, Power Point, Publisher)

• Medicare, Medicaid, and Private Insurance Claims

• Applying charges and diagnostic codes to patient accounts.

EXPERIENCE

June 2024-Present- Griswold Home Care for Greensboro Home Health Aide

Assist clients with daily needs (Shower, Dressing, etc.)

Assist clients with walking (support)

Driving to doctor appointments

Meals

Reminding them to take medication

September 2023-March 2024- Shore Fine Dry-Cleaning Alteration

Repair clothes

Fix and install zippers

Patches

February 2022-September 2023 Harris Teeter Fuel Lead

Scheduling of employees

Bank Deposits

Training new employees

Customer Service

May 2021-February 2022 Outback Steakhouse Server

• Greeted and seated customers in a friendly manner.

• Obtain beverage orders from customers.

• Operated the cash register when needed.

• Clean and arranged tables for next guest.

Customer Service

June 2019- May 2021 Hms Host Bartender/Server

Greeted and seated customers in a friendly manner.

• Obtain beverage orders from customers.

• Operated the cash register when needed.

• Clean and arrange tables for the next guest.

• Customer Service

EDUCATION

May 1989- Emergency Medical Technician License

July 2019 – Certificate for Medical Office Administration-Billing and Coding

December 2019-Associate in Applied Science-Medical Office Administration-Medical Billing

And Coding

AWARDS/CERTIFICATIONS

New York School for Dog Grooming

Medical Office Administration-Billing and Coding Certificate

Emergency Medical Technician

CPR Training

Volunteer for the Carolina Rescue Squad

Special Olympics Volunteer

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