Truck Driver Customer Service

DD

DARRIO W DELVA

**********@*****.*** 732-***-**** Sicklerville, NJ 08081

Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 13 years of experience on road. Truck Driver experienced using GPS to determine efficient routes. Hardworking individual with more than 13 years of safe driving. Long-haul and regional driving background. Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Equipment Operation

Cargo Handling

Document Management

Safe Driving

Vehicle Inspections

Trip Planning

Strong Work Ethic

Dependable and Reliable

MR logistics Newark, NJ

Truck Driver

04/2015 - 02/2024

Transported goods to and from specified destinations in accordance with delivery schedules.

Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.

Inspected truck before and after trips, ensuring all safety regulations were followed.

Communicated with dispatchers regarding pickup and delivery times. Ensured deliveries were on time by following designated routes and adhering to traffic laws.

Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.

Followed appropriate safety procedures for transporting hazardous materials when applicable.

Reported all accidents or violations to management immediately upon occurrence.

Verified load against shipping papers to ensure accuracy of shipment. Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.

Provided customer service by responding to inquiries about services offered or directions to destination locations.

Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure. Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes. Summary

Skills

Experience

Managed personal driving time according to Hours of Service regulations. Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.

Stayed informed regarding changes in transportation laws and regulations that could affect operations.

Complied with DOT requirements for background checks prior to operating a CMV.

Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.

Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors. Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Inspected truck for defects and safe operating condition before, during and after trips.

Loaded, balanced and secured product to safely transport goods. Logged driving hours and fuel usage data on time to keep reports current. Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.

Read and interpreted maps to determine vehicle routes. Maintained telephone and radio contact with supervisor to receive delivery instructions.

Hooked and unhooked trailers from tractor and converter dollies. Delivered customer orders to homes and places of business within established time frames.

Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.

Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

Recorded expenses and maintained receipts.

Securitas Security Services USA

Elizabeth, NJ

Security Officer

06/2007 - 06/2009

Checked for safety hazards and took corrective action when necessary. Monitored surveillance cameras and responded to suspicious activity. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Enforced access control measures in accordance with established procedures.

Confirmed visitor identification prior to granting entry into the building. Assisted in the development and implementation of security policies and procedures.

Maintained accurate logs of all security related activities. Provided escorts for visitors as needed throughout the facility. Participated in training sessions to stay up-to-date on current security trends and best practices.

Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

Inspected fire extinguishers to ensure they were properly charged and operational.

Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Assisted with crowd control during large events held at the facility. Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Operated communication systems between officers stationed throughout the facility.

Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Monitored premises and recorded activity in daily officer reports. Verified photo IDs and tickets to allow guests passage. Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Provided friendly and professional assistance to employees, visitors and customers.

Monitored building and property entrances and exits to detect intrusions and protect assets.

Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Drake College of Business Elizabeth, NJ

Not Graduate in Medical Assistant

09/2001

Elizabeth High School Elizabeth, NJ

High School Diploma

06/2000

Education and Training

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