Executive Assistant Safety Manager
Resume:
LaTonia M. Davis
Florence,SC 29506
843-***-**** (Mobile)
Email: **********@*****.***
EXPERIENCE
Lee County DSN Board, Bishopville, SC
May 2023 - Present
Executive Assistant/Safety Manager/ HIPAA/ Supply Clerk
Aiding with all tasks assisting Executive Director
Preparing monthly documents for various boards within the agency
Aiding other personnel with daily routine tasks
Preparation of basic accounting procedures
Team building exercises with project planning
Completing general routine office tasks
Organizing and preparation for safety and HIPAA guidelines
Conducting routine Safety and HIPPA inspections within agency campus
Travel, conference and meal allowance accommodation and booking
Preparation of various meeting, setup etc.
Filing Insurance Claims for agency
Completing grant applications and procedures for agency
Maximus Columbia, South Carolina
August 2022 - January 2023
Administrative Specialist
Aiding supervisor with various projects and daily office documentation
Aiding eligibility specialist with applications and eligibility status
Assisting staff with daily office routine procedures
Researching and updating client profile files etc.
Young & Young Funeral Home Hartsville, South Carolina June 2004 – August 2022
Admin. Asst. / Funeral Director Apprentice
Responsible for creating and maintaining a premier level of client family satisfaction
Successfully maintain meticulous records of expenses, purchases, and services provided.
Prepare and send invoices; prepare and submit monthly and yearly reports for the accountant.
Prepare itemized bills and insurance claim forms for customers.
Orchestrate computer upgrades for the office.
Record and document death certificates.
Handle a volume and variety of calls from clients, candidates, business development contacts and merchants.
Ensure the effective coordination of workflow with the office staff when necessary.
Monitor all engagements of the owner and other employees.
Schedule and organize family conferences and meetings with current and potential clients.
Aid in funeral pre-arrangements with current and potential clients.
Extensive dictation performed frequently.
Responsible for all expense procedures for company and owner (submit expenses, follow up on reimbursements, reconcile all statements, arrange for refunds, etc.).
Prepare and create memorial photo slide shows for families utilizing the Pinnacle Software.
Coordinate all aspects of travel schedule and accommodations for Owner/President for personal and business requirements.
A.O SMITH WATER COMPANY,
McBee, South Carolina June 2003 – Jan 2004
Call-Center Customer Service Representative
Monitored high volumes of incoming calls within the department.
Maintained effective communication with other department representatives and personnel.
Assisted peers within the department with data entry of current and incoming inventory.
Successfully processed the status of clients, inventory and sales.
FLORENCE CIVIC CENTER Florence, SC May 1999 – March 2003
Box Office Ticket Seller / Assistant August 1999 – March 2003
Successfully trained for the position overnight.
Answered 100-300 calls per day quickly and efficiently.
Handled customer problems to ensure customer satisfaction.
Aided customers with information on upcoming scheduled events.
Managed potential employee screening and their subsequent interview process.
Effectively worked with different teams within the organization to complete tasks in a timely manner.
Front Office Receptionist May 1999 – August 1999
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Keep a current record of staff members' whereabouts and availability.
Receive payment and record receipts for services.
Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Hear and resolve complaints from customers and the public.
File and maintain records.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Schedule appointments, and maintain and update appointment calendars.
Analyze data to determine answers to questions from customers or members of the public.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Collect, sort, distribute and prepare mail, messages and courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Schedule space and equipment for special programs and prepare lists of participants.
Conduct tours or deliver talks describing features of public facilities, such as historic sites or national parks.
Perform duties such as taking care of plants and straightening magazines to maintain the lobby or reception area.
Business Skills & Qualifications:
Tact and good judgment in confidential situations and proven experience interacting with senior management.
Comfortable delivering and receiving constructive/critical feedback.
Advanced skill set in Microsoft Applications (Outlook, Word, Excel and PowerPoint)
Strong interpersonal and relationship-building skills.
Strong organization, prioritization, time management, and follow-through.
Strong time management skills and multitasking abilities.
Ability to influence, execute and manage cross functionally.
Advanced skill set in Pinnacle Software.
Effective, efficient, empathetic, energized, and engaging communicator.
Ability to adapt procedures, processes and techniques to the completion of assignments under pressure.
Track record of achievement, commitment, and perseverance.
Can efficiently organize, change and reschedule travel arrangements, calendar events, etc. without error while keeping all the necessary team players involved, informed & at the appropriate place at the appropriate time.
EDUCATION
COLORADO TECHNICAL UNIVERSITY
Sept 2008
Bachelor of Arts, Business Administration (Management emphasis)
FLORENCE-DARLINGTON TECHNICAL COLLEGE, Florence, SC
May 2003
Certificate in Business Administration
POYNER COMMUNITY ADULT CENTER, Florence, SC April 2003
Funeral Director Attendant Certification
VOLUNTEER INTERACTION(S)
Pee Dee Coalition Against Domestic & Sexual Assault 2010-2013
Office Assistant & Victim’s Advocate
Hartsville, South Carolina
References Upon Request
Contact this candidate