MARIAN (ALISA) HEARD
**** ***** ****** #** ******** Park, KS 66204 · 913-***-****
*****************@*****.***
Objective:
With over 11 years of project, coordinating, and administrative experience at Black and Veatch, completing my bachelor’s and master’s degrees, I’m pursuing a role that supports advancement, leadership, and growth.
Experience
JANUARY 2021 – EDS I&C GROUP - PRESENT
DEPT. ADMINISTRATOR / PROJECT SUPPORT COORDINATOR, black and Veatch
Electronic Time Sheet (ETS) approvals, updating professional profiles and changes through Teamlink (Peoplesoft), new hire onboarding process and completion, acting in the capacity of a lead person (no management responsibility), administrative activities for the daily workflow of administrative operations, supporting small and large complex projects, in-depth knowledge of project policies, and procedures involving all phases of project execution from bid specification to closeout, prioritizing tasks, and anticipating the need of the project. Misc. Duties: Non-routine tasks - independent judgment, client contact, interaction with suppliers, communicating with company professionals, collecting feedback forms for professional yearly reviews, interacting with upper management on project-related issues, maintaining project calendar, and generating project daily reports, invoice audits assuring invoices are paid. (Human Resources) - As part of recruiting - collecting information for engineering candidates. Determining engineering qualifications and valid PE licenses. Professional profile changes, expense report approvals, setting up team meetings, coordinating lunch and learns, interview set up for new candidates for employment through Pro-Unlimited (WAND App), Human Resource duties - onboarding for new hires, coding leave of absences correctly, filing project emails for client reference, running project reports, updating project documentation, and new project requests. Active and inactive record keeping, project closeout. Backup for project support.
MAY 2020-APRIL 2023
PROJECT SUPPORT ASSISTANT II, ELECTRIFY AMERICA PROJECT, Black and Veatch
Project tracking, setting up project review meetings, compiling construction portfolio reports with up-to-date project status, uploading active project documents into BV databases, creating team project pages, sending confirmation emails for active sites, uploading daily reports into the client database, assisting engineers with the daily task, granting access to various BV applications, making travel arrangements and training new hires on applications used for their projects and supporting department heads on various job tasks.
JUNE 2012-MAY 2020
PROJECT SUPPORT ASSISTANT I & II, STRUCTURAL AND TURF GROUP - Black, and Veatch
Assisting construction engineers with daily tasks, project tracking, compiling construction portfolio reports with up-to-date project status, uploading active project documents into BV databases, creating team project pages, sending confirmation emails for active sites, uploading daily reports into the client database, assisting project managers with the daily task, granting access to various BV applications, making travel arrangements, updating daily structural reports for project controls, special project coordinating, training contingents and BV professionals on administrative support duties, updating the calendar for department head, updating professional engineering licensing for yearly financial budgets. Misc. Duties: Uploading documents into various B&V applications and client databases, USPS, and FedEx mailings, verifying certificate information for telecom projects.
SEPTEMBER 2008-JUNE 2012
QUALITY ASSURANCE REP, Sprint united
Acting as a point of contact in the supervisor’s absence, verifying and auditing the quality of work performed in various lines of business, (LOB), facilitating new hire classes, monitoring calls, and reporting trends to ensure the information was accurately reported by quality.
Misc. Duties: Attend mandatory training/meetings for each line of business (LOB) for correct job processes.
Other Experience: 1980s -2006
Sprint ION Group, WLNP Rep, and Re-estate Rep through JM Neil and Associates Contracting Company
Hyatt Regency Crown Center, Executive Admin Assistant in Catering and Convention
Services,
University of Kansas Medical Center, Human Resource Assistant, and Patient Admitting
EDUCATION
GRADUATION DATE - MAY 2019
BACHELOR’S IN BUSINESS ADMINISTRATION (LEADERSHIP), Baker University
GPA: 3.67
GRADUATION DATE - SEPTEMBER 2022
MASTER’S IN BUSINESS ADMINISTRATION (ORGANIZATIONAL LEADERSHIP), Baker University
GPA: 3.92
SKILLS
Wand Application (contingent hire)
Microsoft Suite (PowerPoint, Windows, Excel, SharePoint, Teams, Microsoft Stream)
Documentum
ProjectWise
Signal Hire
Power BI
Acrobat Editing (PDFs)
Adobe InDesign (posters, document layout editing)
Concur
Great Communication skills
Excellent Organizational Skills
Training
PeopleSoft (Teamlink)
Small Project Management
Proposal Design (Template)
Workforce Solutions App (tracking Hybrid work schedules)
Google Maps
ETS
REFERENCES AVAILABLE UPON REQUEST