Project Management Manager
Resume:
PROFESSIONAL SUMMARY
Dynamic and team-oriented project manager with passion of helping
team members work effectively, collaborate and deliver high Quality products/deliverables that meet the needs and expectations of the customers and stakeholders. With deep understanding of Wagile methodology and scrum framework. With strong organisational, leadership and problem solving skills. Also have the ability to manage multiple task. identifying potential risks and developing mitigation strategies to address them.
WORK HISTORY
Project Management Officer, 03/2023 - Current
Tritek Consulting, United Kingdom
• Project Governance: Establishing and maintaining project management standards and methodologies, ensuring consistency and adherence across
• Resource Management: Overseeing the allocation and utilization of resources, including personnel, budget, and tools, to ensure efficient project execution
• Performance Monitoring: Tracking project performance against defined metrics, providing regular status reports, and identifying areas for improvement.
• Stakeholder Communication: Ensuring effective communication with all stakeholders, including senior management, project teams, and clients, to keep them informed and engaged.
• Change Management: Managing change initiatives within the project management framework to ensure smooth transitions and minimal disruption to ongoing projects.
• Process Improvement: Continuously reviewing and improving project management processes, tools, and templates to enhance efficiency and effectivenes
Quality Assurance: Implementing and maintaining quality assurance processes to ensure projects meet their defined objectives and deliverables.
Project Coordinator, 01/2019 - 08/2024
Imas Luxury Empire, Nigeria
Baltimore, MD 21201
**********@*****.***
SKILLS
IFEOMA OJIMA
EZENWA
Kept projects on schedule by managing deadlines and adjusting workflows.
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Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
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• Meeting facilitation
• Project Management
• Project Governance
• Scope Management
• Team collaboration
• Excellent Communication
• Time Management
Customer Relationship
Management
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• Team leadership
Microsoft Word, Excel, Powerpoint,
Microsoft teams.
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• Jira software
• Ms project
• Attention to details
• Requirements gathering
• Documentation
• Project scheduling.
• Written communication
• Report writing
• Stakeholders Management
• Communication plan
• Problem Solving
• Decision Making
• Organisational and interpersonal
• Flexibility and Adaptability
• Project Planning
• Project tracking
• Agile Methodology
• Conflict Management
• Project scope
• Risk Management
• Cross-Functional Collaboration
• Resource Allocation
• Multitasking
• Healthcare management
Project Support Officer, 11/2016 - 03/2019
Nizamiye Hospital, Nigeria
Customer Service Representative, 05/2014 - 09/2016 Nizamiye Hospital, Nigeria
EDUCATION
Higher National Diploma, Business Administration And Management, 02/2022
Temple Gate - Nigeria
• Assisting the project manager in administrative task.
• Scheduling meetings and preparing project documentations.
• Tracking project progress and reporting updates.
• Coordinating project resources.
• Ensuring timely communication among team members. Reviewed project materials and deliverables for adherence to methodologies and procedures.
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Administrative Support by Handling administrative tasks such as scheduling meetings, and preparing meeting agendas,Maintaining project documentation, including meeting minutes, reports, and project plans. Assisting with the preparation and distribution of project communications and materials.
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Ensured successful project delivery by maintaining accurate documentation and tracking key performance indicators.
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Assisted in risk management processes, proactively identifying potential issues and creating contingency plans accordingly.
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Maintained open lines of communication between team members, allowing for swift resolution of any challenges encountered during the course of the project.
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Assisting in the allocation and tracking of project resources, including personnel, equipments and materials. Maintaining records of resource usages and availability.
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• Performing Administrative task as assigned by the supervisor. Answer and direct phone calls, Organize and schedule doctor's appointments.
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Plan meetings and make sure to communicate it with other team members.
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• Preparation of schedule report.
• Answer customers enquiries.
• Escalating problems to the appropriate department.
• Daily use of Microsoft office and Google tools.
• write and distribute email, correspondence memos. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
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Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
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CERTIFICATIONS
Google certified project Manager
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