Medical Assistant Patient Care

Carrie Haeberlein

***** **** ***** **, *** *** ************@*****.***

North Little Rock, AR 72113 501-***-****

Professional Objective

An enthusiastic, motivated, goal driven professional seeking to obtain a challenging Medical Assistant position providing skilled career growth in top-notch patient care. This role will allow me to promote innovative care to patients to improve their lives and outcomes, while at the same time promoting myself as a valuable resource to healthcare professionals. A demonstrated self-starter with strong technical, communication, and presentational skills that will facilitate the growth of the group within the healthcare practice. Proven enthusiasm and top quality patient care and achievement of desired results while being a team player.

Professional Experience

Arkansas Urology, Little Rock, AR

July 2018 to Present

Medical Assistant and Phlebotomist for Dr. Caleb Bozeman Concurrently serving as Medical Assistant and Phlebotomist.. Daily tasks include overseeing daily functioning of clinic both in Little Rock and El Dorado. Providing communication with physicians and care team members regarding clinic operations, disease management, and education of treatment options including both surgical and pharmaceutical.

● Responsible for the completion of prior authorizations for high-risk medications. Providing guidance for patients with regard to obtaining copay assistance and financial aid

● Responsible for the completion of clearances for surgeries and procedures.

● Maintain patient care consistent with the mission values and operating principles of the clinic and physicians while maximizing production and patient satisfaction

● Maintain production and efficiency and constantly strive for higher standards and returns

● Highly efficient task management and goal achievement

● Direct patient care in clinic setting, triaging and returning patient phone calls with compassion, understanding and patience with secure messaging

● Manages clinical schedule

● Recent Evaluation states Exceeds Standards Consistently

● Volunteer annually at the Men’s Health Fair in Little Rock and El Dorado to provide free prostate and testosterone screenings

● Complete daily updates for clinical records in compliance with OSHA

● Adapt to stressful environments while managing time and tasks efficiently

● Management of multiple aspects of the disease process including in office procedures, pre- and post-operative teaching, while being a leader for the team

● Help to educate patient and families on diagnosis and disease process in order to help promote compliance – pediatric to geriatric

● Assist physicians in various surgical procedures

● Building and promoting life impacting relationships with physicians, coworkers and patients for improved health and maintenance Healthcare Plus, Watson Chapel, AR

August 2016 to September 2017

Medical Assistant to Multiple Providers

● Hearing and Vision testing for DOT and School Physicals

● Assist in major and minor in-office procedures

● Conduct in-house lab testing

● Pulmonary Function Testing

● Administer and evaluate TB skin testing

● Complete daily updates for clinical records in compliance with OSHA

● Educate patient and families on diagnosis and disease process

● Forming and molding casts for injuries

Mainstreet Medical Clinic, Benton, AR

December 2013 to February 2015

Medical Assistant and Phlebotomist for two Physicians Specializing in Internal Medicine and Pediatrics

● Provide appropriate care and teaching to patients and families – pediatric to geriatric

● Adapt to stressful environments while managing time and tasks efficiently

● Management of multiple aspects of the disease process

● Provide appropriate medical treatment, blood draws, assist with WIC assistance referrals and follow-ups

● Help to educate patient and families on diagnosis and disease process in order to help promote compliance

● Assist physicians in various surgical procedures

● Building and promoting life impacting relationships with physicians, coworkers, and patients for improved health and maintenance

● Prepare patient rooms prior to their arrival while maintaining a clean, orderly, and well-stocked environment

● Charting patient vitals, updating medications and allergies

● Collect urine, fecal, blood, and sputum samples and analyze appropriately

● Prepare instruments and supplies

● Work on Arkansas Health Department Website to complete updated immunizations and testing

● Administering immunizations and injections and documenting appropriately

Pre-Professional Experience

Health Occupations for Students of America (HOSA), Stuttgart, AR

1996 to 1998

Worked as Patient Care Tech at Stuttgart Regional Hospital Clinic for Dr. Yelvington

Employed part time while attending High School. Also, assistant to School Nurse for 3 Elementary Schools in the Community

● Assessing and obtaining vitals

● Assisting in minor procedures

● Preparing and educating patients on disease process and plan of care

● Appropriate documentation of pre- and post-operative care

● Filing of paper charts while maintaining HIPPA laws Education

Remington College, Little Rock, AR. Medical Assistant Diploma. Graduated with Presidents’ Honors - GPA 4.0 2006

Certifications

Basic Life Support (BLS) – current

CAOHC - current

Additional Skills

Microsoft Word, PowerPoint, Excel, AthenaHealth, Allscripts, eMDs References Available Upon Request

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