ERIN BLADES
****.******@***.***************.*** 530-***-**** Placerville, CA 95667
Summary
In order to launch my career and complete my internship, I am an ambitious, career-focused job seeker who is eager to work in the mental health, substance abuse, or social work fields, as well as support early childhood and adolescent development.I am a conscientious college student who is committed to counseling and therapy. I work to better understand and help patients with a range of mental health issues, from acute anxiety disorder and bipolar disorder to the pre-diagnosis of depression and bipolar II. After I finish my studies, I hope to continue adapting and growing in these psychological fields.I am a team-oriented collaborator with reliability and a focus on equitable task distribution through group projects and motivation to accomplish mutually held goals, not to mention I leap tall buildings in a single bound.
Skills
Supply Management
Machine Maintenance
Safety Procedures
Steam Cleaning
Laundry Room Processes
Laundry Folding
Guest Relations
Housekeeping Support
Experience
Laundry Attendant Red Hawk Resort & Casino - Placerville, CA 06/2023 - 08/2023
Operated hand irons or pressing machines to iron or press fabrics and furs.
Inspected laundry for damage or stains to repair or pre-treat.
Stocked shelves with freshly laundered items in an orderly fashion in preparation for the hotel checking daily
Sorted and counted articles removed from dryers to fold, hang and wrap.
Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities and assuring the satisfaction of the guests.
Complied with Resort and Hotel management and department standards and regulations to encourage safe and efficient cleanliness standards.
Sorted and distributed clean linens, towels, and other items to Hotel guests upon request.
Identified needs of promptly and efficiently when housekeeping had gone home for the night.
Prioritized and organized Housekeeping closets on each floor nightly in preparation for next-day check-ins to efficiently accomplish room cleanliness goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service throughout the Hotel
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to Hotel room cleanliness and services.
Exceeded customer satisfaction by finding creative solutions to problems regarding the room set up before check-in.
Worked with cross-functional teams to achieve check-in and check-outs on time.
Folded clean laundry was placed into stacks in specified areas for distribution to be done by housekeeping.
Cleaned the laundry room and equipment regularly according to safety standards.
Followed safety regulations while operating the massive iron and folding machinery.
Transported and stocked the pool area with clean towels as needed throughout scheduled work hours.
Seasonal/Customer Support High Hill Ranch - Apple Hill - Placerville, CA 09/2022 - 12/2022
Maintained grounds through lawn care, garbage removal, and special services such as assisting patrons when needed from the dining area entrance to the exit.
Ensured compliance with applicable safety standards during all daily operations.
Routinely inspect bathrooms for cleanliness, refilling toiletries as needed throughout the seasonal tourist time at Apple Hill.
I assisted in the restaurant area and insured that the outside patio was always ready to accommodate the numerous visitors daily.
Cashier/ Customer Service Tractor Supply Company' - Placerville, CA 06/2022 - 09/2022
Performed daily opening and closing procedures for the register area.
Trained new cashiers on proper use of registers and store policies.
Supported other teams when necessary, such as stocking shelves or bagging groceries.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assisted cashiers with resolving customer complaints and inquiries.
Ensured compliance with all safety regulations while performing tasks.
Counted and balanced cashier drawers.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Processed refunds for worn, damaged and broken merchandise.
Offered customers carry-out service at completion of transaction.
Education and Training
Csa Roble Fundamental High School Orangevale, CA 06/1992
High School Diploma
Kauai Community College Lihue, HI
Some College (No Degree): Liberal Arts And General Studies
I completed one year at Kauai Community College on the island of Kauai.
Activities and Hobbies
Homesteading
care of livestock
gardening for farmers markets as well as for home consumption
all outdoor activity applicable to the seasons
Nature-inspired DIY art project: rock painting, floral arrangements, and landscaping
I love cooking and trying any and all new recipes
tending my domestic animals (5 felines and my bassett/docshound)
Certifications
Notary Public State California from 2006-2015 (2 terms)
Legal secretary Association
References
References available upon request.