Customer Service Data Entry
Resume:
Heather Carson
Ormond Beach, FL 32174
*************@*******.***
I have always been a dedicated, dependable, and organized employee. I have always carried two jobs, as you will see on my resume. I worked day and evening shifts. I want to show that there were no gaps in employment. I am highly reliable, eager to learn and help wherever needed. I will go above and beyond what is asked and expected of me. I am currently looking for a destination position to build a career for myself.
Work Experience:
Fraternal Order of the Eagles 3800
Bartender/POS Administrator
May 2023 to Present
Cash handling, Customer service, POS Administrator. I also assist in other duties which include training of new bartenders, nightly reporting, monthly/weekly reporting and reconciliation.
Hot Leathers- Daytona Beach
Retail
October 2022 to May 2023 Seasonal Position
Sales, Inventory, cashier, event work, data entry and cash handling. Daily customer service.
Life’s a Beach Sandbar and Gill – Flagler Beach, FL
General Manager
December 2021 to August 2022 Owner Sold business to focus on Golf Cart Business
Reconciliation of all monies in and out of the restaurant, scheduling of BOH and FOH staff, Liquor
Ordering, food ordering, permitting through the City of Flagler, Inventory, Payroll, booking of
entertainment, opening and closing duties. I Also assisted the owner with their other business in Daytona that he owned for golf cart rentals.
Seadrift Bar and Grille/ The Wave Bar and Grille Owned by same owner - Ormond Beach, FL
Bartender at Seadrift/Manager at The Wave
September 2018 to December 2021 with Seadrift
August 2020 to December 2021 with the Wave New owners took over August 2021
Cash Handling, Serve mixed drinks, beer, wine, draft beer, and food. Customer service. Closing
bartender 2 to 3 nights a week and work when needed. I managed to at the Wave 4 to 5 nights and
days a week. Setting up new Clover POS, Scheduling of FOH staff, Liquor inventory, Liquor ordering and everyday management duties.
AC Goodier Inc
Office Manager/Dispatcher/Parts Ordering/Bookkeeper
Reason for leaving: Company Lay-off Due to Covid
April 2019 to May 2021
Dispatcher, Accounts Payable, Accounts Receivable, Data Entry, Scheduling Payroll, Parts and
equipment ordering for all service calls and installations. Permitting for all new installations, Notary.
Data Entry, Administrative duties, and Customer service. Prepared all monthly reporting for accountant such as QuickBooks reconciliation, payroll, receivables, payables, commissions and collections.
Parks Logistics LLC
January 2018 to September 2018
Reason for Leaving: Company was moving to Texas.
All financials for the company including and not limited to Drivers pay, load pay and company bank
accounts. Track and manage all trucks and trailers. Keep up with all maintenance, repairs, and DOT
inspections. Data Entry, Administrative duties, and Customer service.
Bartender Boot Hill Saloon
March 2017 to September 2018 Seasonal
Scheduled bartender, inventory control for opening of their Ormond Beach location for all events,
Lead bartender for all events in Ormond Beach location. Customer service inventory management in Ormond Location.
Sunsetters Riverfront Daytona Beach, FL
Bartender/Night Manager
March 2017 to December 2017
Reason for Leaving: Business closed was unexpected.
Full-Time Bartender/Manager. Nighttime Bartender and Manager. Handled all server and bar
drops at the end of the night. Occasionally opened and set up bank for bartenders. Was on call and would come as needed as a Bartender and/or a manager. Scheduled six nights a week.
Helped with liquor inventory.
The Cloisters of Deland
Dining Room Manager
September 2016 to February 2017
Reason for Leaving: Relocated to Ormond beach.
Interviewing, Hiring, written warnings, and termination of servers. Monthly Budgeting of server hours.
Working side by side with Activities Director for planning of parties and events for the residents.
Customer Service and Data entry. Cooking behind the line and serving all buffet dinners. Helped kitchen with all food prep including dessert, salad bar, meals for the following day and meals for any large party functions.
Quality Inn Suites and Golf Resort
Bar Manager
2 Hotel locations - Naples, FL
March 2010 to July 2016
Reason for Leaving: Relocated to Daytona Beach
Responsible for scheduling, written warnings, terminations and hiring of both outside bar and inside bar employees (20 in total). Ordering of all inventory for both locations of inside and outside bars. Monthly inventory reconciliation for both inside and outside bars. * Customer Service, marketing, and setting up any functions as far as Charity Functions and parties. * PO requests for all inventory. Manager of 3 bars at 2 Hotel locations * PO preparation for golf course maintenance, safety, and
equipment inventory.
Better Roads
Equipment Manager/Administrator
Naples, FL
March 2008 to February 2011
Reason for Leaving: Business closed after 50 years
Customer Service, Data Entry, Invoice coding
Company Nextel's and Employee Fuel - Naples, FL
June 2007 to March 2008
for Lake Placid, Fort Myers, and Naples Offices. * Equipment Inventory and Maintenance Inventory
for all locations, management of Company Nextel's and Employee Fuel cards, Vehicle Inventory and
Registration Renewals for Company. Assisted in all aspects of equipment and company vehicle related issues. Parts Ordering, assist in payroll for three mechanics, filing. Yearly MSDS Preparation, assist in any OSHA Issues with all jobs and locations.
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