Human Resources Talent Management

Madelene Sutton, PHR...

917-***-**** • New York, NY • **************@*******.*** • www.linkedin.com/in/madelene-sutton-57b5007

Global Senior Human Resources Executive blending a unique background in diverse talent management, employee engagement, and strategic culture change to deliver sustainable solutions. Drives innovative changes by leveraging DEI planning to optimize the work force. Expert across the entire employee lifecycle, from recruitment and onboarding to engagement, development, and succession planning – leading to record retention rates and the honor of being named one of New York’s “Best Companies to Work” three years in a row. Leveraging superior talent management, compensation analysis, benefits negotiation, and leading-edge HRIS platforms, skillfully manages costs to provide dramatic impact to the bottom line. Multilingual (French, Creole). Selected Achievements:

Corporate Restructuring: Revamped AIPP's performance management process by eliminating ratings and self-evaluation functions and empowering managers to provide radically candid feedback and improve overall employee engagement by 91% in 2022 and 90% in 2021.

Culture Building: Established the foundation for significant transformation of AIPP's culture with multiyear leadership development platform that enhanced collaboration, business outcomes, and overall performance across seven categories.

Workplace Diversity: Acted as Executive Sponsor at AIPP to establish and nurture the company's first Diversity, Equity, and Inclusion Committee from scratch; also instituted a three-year strategic plan.

Cost Savings: Succeeded in decreasing cost of health plan claims by 6%, recovering $450K at Leading Hotels; also negotiated welfare renewals within 5% of industry rate.

Strategic Thinker • Business Savvy • Persuasive Influencer • Empathetic • Problem Solver • Cross-Cultural

Core Skills to Optimize Effectiveness

Human Resources

Operational Excellence

FLSA OSHA Regulatory Compliance

Training Development

Organizational Dynamics

Data Analytics

Policies Procedures

Strategic Alliances

Mentoring Coaching

Workforce Planning

Diversity Equity Inclusion

Best Practices

Enterprise Solutions

Total Rewards Benefits

HRIS KPI Dashboards

Budgeting Reporting

Career in Organizational Transformation, Process

Innovation, and Cultivating Diverse Workplaces

AIP Publishing (AIPP), Melville, NY 2014 –2024

HEAD OF PEOPLE AND CULTURE

Recruited for this new subsidiary to institute all HR functions to support a new market entry – scientific publishing for this long-established market leader. Manage all personnel functions, including talent acquisition, rewards/ recognition, training and development, employee engagement, change initiatives, compensation, and internal communications. Conceive, design, and establish formal processes and policies for recruiting and onboarding qualified employees at all levels.

Played a key role in helping to get the firm listed among the “Best Companies to Work” in New York in 2020, 2021, and 2022.

Revamped and streamlined the recruitment process, reducing time to fill from 120+ to 60 – 90 days.

Conceived and launched a strategy to boost employee engagement through flexible benefits, robust training resources, and networking/affinity groups.

Smoothly integrated an incoming CEO with the existing executive team as part of a complex C-level transition; also recruited and onboarded two additional C-suite executives.

Partnered with the parent company to roll out cost-effective benefits programs, including voluntary benefit plans, post-retiree benefits, CDHP platform, and defined contribution solutions.

The Leading Hotels of the World, Ltd, New York, NY 2012 – 2014

SENIOR DIRECTOR – GLOBAL HUMAN RESOURCES

Hired for this highly autonomous role with new cultural challenges to gain more expertise in team leadership and corporate communications. Directed seven-person global team and $2M budget in continually improving all human resources programs and cycles, focusing on driving organizational development and resolving talent challenges for this 400-person business.

Worked with senior executives to facilitate global asset transfers across eight countries, including reduction in force of 30+ employees.

Designed and introduced a Health and Dependent Flexible Savings Plan, enrolling 30% of all employees in first year of offering.

Rolled out a global online HRIS platform that greatly increased departmental efficiencies and productivity, saving thousands of dollars each year.

Developed and set up a self-service portal and automated employee benefits enrollment, PTO accrual and time, and attendance functions.

The Harry Fox Agency, New York, NY 2008 – 2012

DIRECTOR – HUMAN RESOURCES HR CONSULTANT

Transitioned to this position with great scope for influence and impact. Coordinated talent acquisition/retention, performance evaluation, incentive/recognition programs, and workforce planning. Designed and deployed training solutions to educate and orient top management about HR disciplines. Consulted with senior management in handling due diligence, productivity strategies, and employee engagement efforts.

Efficiently streamlined the recruitment process, filling 26+ openings within 30 days of receiving requisitions and reducing advertising fees by 50%.

Decreased cost per hire to 4.5% of base salaries after eliminating use of external employment agencies.

Revamped the Summer Internship program, recruiting 21+ candidates annually from top-tier US universities.

Guided the Operations Committee in implementing a new, full-scale onboarding/training platform.

EARLIER EXPERIENCE:

DFS North America, New York, NY

TALENT DEVELOPMENT MANAGER HUMAN RESOURCES MANAGER

Led focus group on talent retention issues that reduced employee turnover by 20%.

Succeeded in filling more than 40 exempt/nonexempt positions in only two months.

Performed compensation analysis for different roles and set salaries within 5% of market average.

Paychex, New York, NY

HUMAN RESOURCES REPRESENTATIVE

Organized and directed training workshops to educate client employees on interviewing, onboarding, FLSA/OSHA compliance, diversity, and related topics.

Personally coached employees and led special sessions with top management to facilitate problem solving and corrective action procedures.

Safe Space NYC, New York, NY

HUMAN RESOURCES SPECIALIST

Interfaced with senior executives and labor attorney to resolve disputes between staff and company.

Evaluated benefits providers to identify and select the best plans for the organization.

Education

MHRM, Fordham University, New York, NY

BA – Political Science, Baruch College, New York, NY

Professional Training and Community Activities

SHRM-PHR Certification through Fairleigh Dickinson University, 2007.

Certificate in Diversity, Equity, and Inclusion in the Workplace through

USF Corporate Training and Professional Education, 2021.

Proficient in MS Office Suite, SAP, ADP, Kronos, ABRA, Taleo, and PeopleSoft.

BUILDING COLLABORATIVE PARTNERSHIPS AND CREATIVE SOLUTIONS TO OVERCOME ORGANIZATIONAL CHALLENGES

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