High School Administration Clerk
Resume:
CURRICULUM VITAE OF
FEZEKA ZESULIWE NXUMALO
ADDRESS: ** **** ******
RICHMOND 3780
CONTACT NO: 0623534606-0733869435
PERSONAL DETAILS
Surname : Nxumalo
First name : Fezeka Zesuliwe
Gender : Female
Date of birth : 1998/10/27
Home Language : IsiZulu
Other Languages : English, IsiXhosa
Nationality : South African
Health : Excellent
Criminal record : None
Email address : ***************@*****.***
HIGH SCHOOL ATTENDANCE
High school attendance : Groutville Secondary School
Highest Grade Passed : Grade 12 (Matric)
Qualification Obtained : National Senior Certificate
Year Obtained : 2016
TERTIARY EDUCATION
Name of Institution : Durban University of Technology
Course : ND: Translation and Interpreting Practice
Duration : 2017-2020
Status : Obtained
Name of Institution : Durban University of Technology
Course : Advanced Diploma: Language Practice
Duration : 2020-2021
Status : Obtained
SKILLS ACQUIRED
Excellent verbal and written communication skills.
Advanced Computer literacy (word-processing, Microsoft excel (spreadsheet), PowerPoint, e-mail programmes & internet).
Protocol Etiquettes.
Case Advice
Case Screening
Case Capturing
Schedule and screen documentation
Process outcome and finalise cases
Venue Administration
Pre-Conciliation
Translating.
Interpreting.
Editing.
Proofreading.
Language teaching.
Ability to prioritise and plan effectively.
Terminology development.
Administration and Organizational skills.
Numeric skills; Analytical, efficient and resourceful.
Able to work under pressure and independently.
Good communication skills (verbal and written).
Good interpersonal relations.
Ability to work in a team
Customer service orientated.
Ability to work with the public and all stakeholders in a professional manner
Problem solving skills.
PERSONAL ATTRIBUTES
Professionalism.
Analytical, Precision, Accurate.
Organised & Resourceful.
Exceptional Multi-Tasking Ability.
Attention to Detail.
Active Listener.
Ability to work Under Pressure.
Critical Thinker.
Honesty.
Service oriented.
Willingness to learn.
Committed and dedicated.
Team player.
EMPLOYMENT HISTORY AND TRAINING
Company : National bargaining council for Private Security
Position : Part time interpreter
Year : 1st May 2023 – To Date.
Company : National Bargaining council of Road Freight Industry and Logistics
Position : Part time interpreter /Admin Assistant
Year : 1st June 2024 – To Date.
Name of Company : Commission for Conciliation, Mediation and Arbitration (CCMA).
Position : Part time interpreter
Year : 1st January 2023 – To Date.
Name of Company : EThekwini Municipality.
Position : Language Practitioner/Front Office Administrator (Internship)
Year : 1st September 2021 – 30 December 2023
Name of Company : Maphumulo Magistrate Court & Nsuze Magistrate Court.
Position : Independent Contractor (Court Interpreter)
Duration : 1st October 2019 - 31st August 2021
Reason for departure : Employed by EThekwini Municipality.
Name of company : Maphumulo Magistrate Court.
Position : Administration Clerk
Duration : 1st June 2020 - 31 August 2021
Reason for departure : Employed by EThekwini Municipality.
Name of Company : Commission for Conciliation, Mediation and Arbitration (CCMA).
Position : Interpreter (English, IsiZulu & IsiXhosa)
Duration : 1st January - 30th September 2019
Reason of departure : Contract ended.
DUTIES PERFORMED AT CCMA AND BARGAINING COUNCIL AS PART TIME INTERPRETER & CMO TRAINEE.
Knowledge & Expertise
• Knowledge of Labour Legislation
• Knowledge of Collective Bargaining
• Knowledge of Dispute Resolution Processes
• Highly proficient in Microsoft Office applications
Competencies:
• Good Communication Skills (Written & Verbal)
• Self-Motivated
• Assertiveness
• Customer Relations
• Good Planning Skills
Perform a client services function, receiving referred clients to enquire about specific cases and opening cases/files for those parties lodging a dispute if required.
• Capturing of daily applications on Case management system.
• Screening files/ referrals to ensure that all details are correct, that the stipulated timelines are adhered to, and that the required signatories have signed.
• Scheduling of cases in terms of date, venue and time and informing both parties via fax and post of the details
• Booking of interpreters and commissioners for cases and ensuring that a venue is booked timeously.
• Once the commissioner has made an award/decision, send to senior personnel to check and then distribute outcome to all concerned parties
• Coordinate and manage the rescission and review applications and assign commissioners and interpreters to provide a ruling, and in some cases schedule all relevant parties to attend if the matter is complex
• Ensure that all recording equipment is in good working order and operational for all cases to be heard.
• Ensure all settlement agreements and compensation awards are loaded to the CCMA system to record for performance stats and accreditation status.
• Administer all condonation applications in terms of the rules in consultation with the Commissioner and report to Supervisor any challenges experienced.
• Assist in all section 143 matters in respect of CCMA certification and ensure that the applicants follow the right process for enforcement.
• Coordinate the Claims/Invoices Payments obtained from the commissioners/interpreters.
• Manage correspondence for the area including writing letters to parties, distribution of correspondence and responding to emails received from panellists and parties on daily basis.
• Ensure files are filed in numerical order and retrieval of labour court files which need to be submitted to the legal department.
• Receive monthly statistics from the CCMA and create a report on all matters received.
DUTIES ASSIGNED AT THE MAPHUMULO MAGISTRATE COURT
1.COURT INTERPRETER
Rendering Interpreting services in Civil, Criminal and Family Law.
Render Interpreting services during consultations and quasi-judicial proceedings.
Translation of legal documents and exhibits.
Render Interpreting services at the District and Regional Court.
Record cases in criminal record book.
To draw case records on request by the Magistrate, Prosecutors and Court Managers.
Perform any other duties that may be assigned to in terms of rationalization of functions by the Office or serve at other places from time to time to be directed.
DUTIES ASSIGNED AT CCMA
1.INTERPRETING
Rendering Interpreting services in Conciliation and Arbitration stage.
Telephonic Interpreting.
Interpreting of Legal Documents to parties.
Perform any other functional duties assigned by from the Office. Supervisors and, Manager from time to time.
REFERENCES
Name of Company : EThekwini Municipality.
Surname and Initials : Miss M. W Ngongoma
Designation : Senior Language Practitioner.
Contact detail : 071-***-****
Name of Company : Commission for Conciliation, Mediation and Arbitration (CCMA).
Surname and Initials : Miss Z. Maseko
Designation : Supervisor/Senior Case Management Officer
Contact detail : 083-***-****
Name of Company : Bargaining council for the RoadFreight Industry and Logistics
Surname and Initials : Mrs Palesa Khumalo
Designation : Case Management Officer
Contact detail : 011*******/7017
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