Customer Service Administrative Assistant

KRISTINA CROWELL

**** ****** **** ****

Commerce, TX 75428 903-***-**** **************@*****.***

Objective

To contribute my positive attitude, adaptability, and strong communication skills to support team goals and deliver quick work.

Skills Summary

Customer service, time management, multi-tasking, office equipment operation, experienced with painting tools, forklifts, pallet jacks and roofing equipment, sales and marketing, multi-line telephone systems, task prioritization, leadership and management skills, effective communicating, professional and courteous.

Education

GED- Adult Learning Center of Albany. Albany, NY 2004

Experience

Wallart/Albany, NY

Assistant-painter helper/ March2021-August2023

Prepared interior surfaces for paint, removed old paint, leveled surfaces, mixed paint, transported paint and materials, loaded and unloaded work vehicles, filled and fixed holes, set up scaffolding and ladders, maintained clean and safe work areas, cleaned up site after job was completed, assisted with scheduling estimate appointments, answered phone calls and assisted customers with questions and concerns, produced correspondence memo’s to my supervisor in a timely manner.

Appliance Connection/Albany, NY

Administrative assistant / August 2019- October 2020

Answered and directed phone calls, organized and scheduled appointments and meetings, maintained contact lists, developed and maintained a filing system, produced and distributed correspondence memo's, letters, faxes and forms, assisted in preparation of regularly scheduled reports

Golden Corral/Colonie, NY

Server/ October 2019-March 2020

Opened up restaurant daily and ensured the dining space was prepped and ready for customers, monitored food and beverage inventory while working and replenishing inventory, helped cover tables if other servers were too busy or overwhelmed, promptly addressed customer concerns or dissatisfactions to mitigate any escalation inquires, prepared dining room by setting place mats and condiments ensuring all dining spaces were clean and tidy, provided fast and friendly services to all customers while maintaining a neat and organized server station.

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