Customer Service Field Services
Resume:
Work experience
Take survey photographs to ensure they meet quality requirements and capture all necessary elements and pre determined characteristics of the property. Portrayed a positive image of JCL Field Services with clients, field representatives, and internal staff by demonstrating high business standards, ethics, and integrity. Act within the scope of authority to ensure JCL Field Services objectives, guidelines, policies, and practices were maintained.
Education
Medical Terminology, Anatomy, Critical Thinking and Problem Solving, Interpersonal Professional Communications, Student Success, Healthcare Settings, Claim Cycles and Claims Processing, Sociology, Career Success, Procedural Coding 2 for MBC, Billing and Coding Application with Simulation, Working with People
Skills
Resolved customer problems by investigating issues, answering questions and building rapport Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service, Answered incoming calls and emails, providing frontline customer support, Informed customers on billing procedures, and set up and activated customers accounts. Abilty to work independently with minimal direction. Highly motivated and detail oriented with strong analytical skills. Ability to meet established deadlines while maintaining high quality. Proficient with Microsoft Office Suite. Remained calm and professional in stressful situations, Fielded customers complaints and queries, Fast tracking for problem resolution
References
Johnson City, Tennessee 423-***-****
Sylvania, Georgia 912-***-****
Ms Paula Daughtry
2038 Waynesboro Hwy Sylvania, Georgia 304**-***-*** 3248 *****.********@*******.*** Seasoned professional with over 30 years of diverse experience, seeking to leverage my strong customer service and communication skills in a remote customer service representative roles. I bring a proven track record of maintaining customer satisfaction and resolving complaints. I am self driven, inquisitive, observant,detail oriented, and I love being out in the field. My goal is to support your team in fostering long lasting customer relationships and achieving company targets. Remote Customer service Representative, Remote Independent Insurance and mortgage Field Inspector
JCL Field Services Field Inspector Sylvania, Georgia, 06/2019 11/2023 Associates Ultimate Medical Academy, Medical Billing and Coding, Clearwater, Florida (2025) Scr Ogeechee ven County Technical High College, School, Micro Health Computer Occupations, Specialist, Business, Statesboro, Sylvania, Georgia Georgis ((2000) 1988 Customer Service
Staff Training
Excellent verbal and written communication skills. Issue Resolution
Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and OneDrive Ability to work independently with minimal direction Highly motivated and detail oriented with strong analytical skills Ability to meet established deadlines while maintaining high quality Ms. Molly Browning
Ms. Christy Pye
References
Johnson City, Tennessee 423-***-****
Sylvania, Georgia 912-***-****
Hobbies Painting, Reading, Cooking, and Rescuing Animals Ms. Molly Browning
Ms. Christy Pye
Mrs Shannon Martin
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