High School Customer Service
Resume:
Bellbrook, OH *****
********@*****.***
www.linkedin.com/in/lydcward
https://lydcward8.wixsite.com/lydiaward
PROFESSIONAL SUMMARY
Communications professional tailored to help organizations excel and people to progress. Extensive personal international experience (having lived in Asia for 13 years). Strong aptitude in interpersonal, intercultural, interracial, and interreligious communications. Enjoy team building and facilitating a positive work environment.
EDUCATION
BA Communications Cedarville University
Cedarville, OH Dec 2023
●Communications Concentration: Advocacy
●Minor in Psychology
●Dean’s List Fall 2023
●Study Abroad: Ireland, Summer 2022
●Capstone Project: Ad Fontes Academy, Virginia -project to aid an academy in increasing its attendance and engagement by comparing its marketing strategies with the nearby schools in competition
High School Diploma Tenby International School
Setia Alam, Malaysia Jun 2017
●GPA: 3.8 out of 4.0
●British A-level certifications: Biology, English literature & Mathematics
●British IGCSE certifications: Biology, Chemistry, Drama, English, History, English literature, Mathematics, Malay language & Physics
EMPLOYMENT EXPERIENCE
Barista Starbucks
Bellbrook, OH May 2021-July 2021
●Curated and served a wide variety of beverages and engaged with customers and staff in a friendly, conducive manner.
●Served as a cashier, quickly and accurately handling multiple forms of payment.
Cashier Chipotle Mexican Grill
Bellbrook, OH Mar 2019-Feb 2021
●Quickly and accurately handled multiple forms of payment while maintaining good customer relations.
●Cultivated an organizational system for products to be stored and used more efficiently.
Barista Pettibone Coffee
Beavercreek, OH June 2022-Oct 2023
●Prepared a wide variety of beverages and food items and provided a friendly service to customers.
●Served as a cashier, quickly and accurately handled customer payments.
RELEVANT EXPERIENCE
Childcare Assistant Christian and Missionary Alliance
Overgaard, AZ June-July 2019
●Provided daycare for 2–3-year-old children for 8+ hours a day for a week-long day camp. Responsibilities included lesson planning, caregiving activities for the children, providing snacks and play.
Kitchen Worker Frontiers USA
Penang, Malaysia Apr 1-16, 2016
●Provided kitchen services for Frontiers training event. Responsibilities included food prep, meal service, and kitchen clean-up.
ADDITIONAL SKILLS
●Customer service and interpersonal relations
●Microsoft Office and many other software packages
●Website design
●Organizational leadership
●Public speaking and writing
●Problem solving skills
●Proficient in the Malay language
●Adaptability
●Crisis management
●Scuba diving (PADI certified)
ACTIVITIES/INVOLVEMENT
●Cedarville University sponsored ‘Junior Jam’ Leader -Small group leader (Oct 2021)
●The Barn Ministry Leader -High School Leader (Sept 2021 - May 2022)
●Bigs and Littles Mentor -Mentor to 2 Freshman girls (Sept 2021 - May 2022)
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