Customer Service Package Handler
Resume:
RAPHAEL BOYKIN
Powder Springs, GA *****
*********@*****.***
Logical Ihop brings 4 years of experience consistently providing for customers through communication and service. Confident when speaking to customers and vendors, analyzing and resolving issues, and adapting professionally in high-volume, high-stress environments. Package unloader at United Parcel Service facility, responsible for utilizing heavy machinery for loading, unloading, scanning, and shipping boxed items, along with other tasks. Package unloader adept at adhering to unloading schedules and focusing on the safe transport of customer products with 8 months experience at UPS facility. 7 months of sales experience with Shoe Carnival by selling products to customers and assisting them in locating specific casual, work, or athletic footwear that suits their needs. Handled high volume sales with cash, credit, and gift card transactions, balancing cash draw at the end of shift. Work Experience
Package Handler
FedEx Ground-Austell, GA
February 2024 to Present
Cashier
Home Depot-Powder Springs, GA
April 2023 to January 2024
1. Monitor the self-checkout area while scanning items for customers Store Associate
SHOE CARNIVAL-Douglasville, GA
June 2022 to July 2023
· Assisted in driving sales through targeted product presentation and merchandising Package Unloader
UPS-Atlanta, GA
September 2021 to April 2022
· Unloaded packages with care and placed in the proper staging area Customer Representative
IHOP-Kennesaw, GA
February 2018 to December 2021
· Provided excellent customer service by efficiently resolving issues and responding to inquiries. Education
High School Diploma
Hiram High School - Hiram, GA
2021
Skills
• Package handler
• Staff education and training
• Retail store support customer service
• Heavy lifting
• Customer service
• Communication skills
• Microsoft Office
• Organizational skills
• Inside sales
• Microsoft Excel
• Time management
• Dishwashing
Certifications and Licenses
Driver's License
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