Data Entry Customer Service
Resume:
Heather D Osiek
Fort Worth, TX 76114
************@*****.***
Objective
I am now looking to continue to develop a career in a management/admin/warehouse based role, having a solid background in customer service, quality assurance, product inspection and inventory control, where my main skills lie. I have excellent experience in all of these aspects and am looking to develop these skills with a company who can offer a suitable career progression.
Experience
Spark
Fort Worth Area
Delivery Driver
November 2023 – Present
My own Delivery business for Walmart and Sam's club. I deliver groceries and and other goods to people's homes and businesses.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Secured merchandise, avoiding damage during transportation.
Followed all relevant traffic laws and safety regulations.
Delivered goods and products to customer on time and in excellent condition.
Instacart
Fort Worth Area
Personal Shopper
January 2020 – December 2022
Attention To Detail: Accuracy counts. I needed to make sure not to miss any details when picking orders and delivering the orders to the various customer homes.
I had to work quickly and communicate with customers when there are out of stocks to find suitable replacements for them. I had to find the best route in which to shop to get the order done in a timely manner
WIS International
Fort Worth, TX 76118
Inventory Associate
July 2016- May 2018
February 2019- November 2019
Attention To Detail: Accuracy counts. I needed to make sure not to miss any details when counting orders and taking stock.
Math Skills: I used basic math to add inventory.
Worked well with fellow teammates to get the job done within the time frame of the deadlines.
Walmart
Keller, TX 76244
Cap 1
May 2018- August 2018
Primary job duties included loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves.
Friends of Blackthorn Shop
Maidstone, Kent UK ME16 9AN
Charity Shop
Volunteer Clerk
December 2011-November 2012
Worked with setting up stock and tending to customers during their visit.
Kept the shop clean and tidy during shift and ensured that it was ready for the next shift.
Handled cash and made sure the deposits made it to the office at closing.
U.S. Census Bureau
Dallas, TX 75207
Census Data
Quality Control Enumerator
April 2009-June 2009
March 2010-July 2010
Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews
Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms
Complied with accuracy standards while maintaining high production rates
Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties
Met daily with supervisor to review and submit work, and receive additional instructions
Staff Force
Watauga, TX 76148
Warehouse Worker
June 2008-November 2008
Working as part of a team to put together welding kits.
Maintained work space to ensure fast and quality work completion
I was kept on as one of four temps for the Vector when they released all of their temp workers for the slow period before they let us go.
Movie Tavern
Fort Worth. TX 76132
Box Office/ Hostess
August 2007- January 2008
Responsibilities included; providing a quality front line service to customers, selling tickets using both manual and computerised systems, dealing counter, telephone and internet bookings, maintaining information and display material at the front of house and in the box office area.
Education
Olmsted Falls High School
Diploma Received 1998
Qualifications
Proficient in WDS-II Software.
Willing to take test for certification for Forklifts.
Proficient in Microsoft Office Suite.
5+ years of experience in customer relations.
Thinks outside the box.
Flexible with time and co-workers.
Friendly, Positive Attitude
Reliable & Trustworthy
Basic Math
Organizational Skills
Driving and Transportation
Passenger Assistance
Confidentiality Understanding
Vehicle Maintenance
Valid Driver's License
Customer Service
Traffic Law Observation
Punctual and Reliable
Route Management
Calm Under Pressure
Documentation and Recordkeeping
Loading and Unloading
Time Management
Clean Driving Record
Friendly and Outgoing
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