Customer Service Medical Assistant

Tkeyah Thompson

East Saint Louis, IL *****

******.********@***************.***

+1-730-***-****

Dedicated and compassionate entry-level medical assistant seeking to utilize my clinical and administrative skills to provide exceptional patient care and support healthcare professionals in delivering high-quality medical services.

Work Experience

Customer Service Representative

HDIS (Home Delivery Incontinence Services)-Olivette, MO January 2019 to March 2024

• Provided excellent customer service and resolved customer inquiries.

• Handled cash transactions and managed financial records.

• Assisted in training new employees.

Education

Diploma in Medical Assisting

Ultimate Medical Academy - Clearwater, FL

December 2024

Skills

• Technical Skills: Proficient in electronic medical records (EMR) systems, Microsoft Office Suite.

• Administrative Skills: Scheduling appointments, medical record management, billing and coding, patient communication, data entry.

• basic laboratory tests

• wound care.

• Interpersonal Skills: Excellent communication, empathy, ability to work in a team, patient education.

• EKG

• vital signs measurement

• administering injections

• Phlebotomy

• Communication skills

• Pharmaceutical sales

• Insurance sales

Certifications and Licenses

Pharmacy Technician License

Driver's License

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