Medical Assistant Certified

NOVA NAVALTA

CERTIFIED MEDICAL ASSISTANT

*** ***** **** ***** *********, NV 89052

(C): 850-***-****

E-Mail: ****.**********@*****.***

****.*******@**.***

Certified Medical Assistant

Experienced multi-cultural supervisor, leader, and resource manager. Highly detail-oriented and self-motivated. A team player and collaborator in the medical triage and certified in BLS & basic first aid. Experienced in computer/data entry operations, office and resource management, records management, inventory/accountable equipment management, community relations, and event coordinator.

Education and Certifications

Anticipated Graduation, BS Nursing

Arizona College for Nursing (2024)

BLS (CPR & AED) Certified

VA Hospital, Las Vegas (Current)

Office Laboratory Assistant

State of Nevada (Current)

Coronavirus COVID-19 Safety & Prevention

Training Completion Simplicity Homecare (Jul 2020)

Phlebotomy Certification - Las Vegas NV

Nevada Career Institute (Jul 1995)

Suicide Prevention Training

1SOMDG, Hurlburt Field AFB (2009)

Air Force Military and Civilian Drug Testing Program Certification

1SOMDG, Hurlburt Field AFB (2008)

Drug Endangered Children Certification

Westminster College, Utah (2007)

Medical Assistant Certification – Las Vegas NV

Nevada Career Institute (Jul 1995)

Associates in Medical Secretary

Angeles University, Philippines (1991)

Experience/Work History

Health Technician, CMA - March 2021 – Present VASNHS, NV

Gastroenterology, Neurology, Pulmonology, Cardiology & NE PC clinic

Follows established procedures for processing biological fluids and ensures specimens are distributed to the appropriate laboratory section.

Maintains appropriate levels of supplies and regularly orders as needed.

Perform CPR and first aid procedures in emergencies.

Assists with minor procedures, including obtaining and arranging necessary equipment, positioning patients, ensuring comfort and privacy.

Record weight, vital signs and reason for visit, perform and transmit EKGs.

Assure consultations are made timely and completed as well as requesting renewal of consultation, coordinate consultation requests to include instructing the patient on the consultation process, requisition of consultation's records and tracking to

Scrub’s clinic schedule ahead of time to ensure seamless and efficient care.

Presents all incoming clinical information to the provider for review in a timely manner, emphasizing when abnormalities are present, assures provider acknowledgment of results reviewed and results are appropriately scanned into CPRS.

Pre-Procedure Covid19 Nasopharyngeal Swab Testing, March – Present

Performs hand hygiene and don appropriate PPE

Provides timely and courteous customer service with the intake process

Secures patient confidence and cooperation during test, including explaining procedures and guidelines

Ensures accuracy is exercised during specimen collection to ensure correct identification of the patient specimen and correlation of sample and test orders.

Perform SCR Panel/BINAX for veterans required pre procedure process

Specimen Collector/Vaccinator; Certified Medical Assistant

December 2020 – Present University Medical Center, Las Vegas NV

Procuring specimens through nasopharyngeal or oral swabs according to established procedures.

Administered over 500,000 vaccines to the community since December 2020: injection and aseptic technique for COVID-19 (Pfizer, Moderna and J&J)

Communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions.

Establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective, and safe use of equipment.

Handling, storage, use and disposal of hazardous materials.

Certified Medical Assistant/PCA Aug 2018 – Dec 2020 (40hr/wk.)

Simplicity/M&D Homecare, NV

Scrutinizes records in its entirety for accuracy to ensure records are in compliance with established guidelines; organizes records and extract necessary information

Explains treatment procedures, medication dosages, and physician’s detailed instructions to patients; ensures patients fully comprehend all given information

Accepts multiple phone calls daily and enters patient demographics in the system

Performs other administrative and clerical duties and responsibilities

Medical Assistant, Front Office Feb 2012 – Aug 2018 - (40hr/wk.)

Family Health Clinic Hurlburt Field AB, FL

Managed shipping inventory; ordered medical, lab, and office supplies/equipment

Scheduled over 50 patients & clinical documentations in the Composite Health Care System (CHCS); 100% record accuracy; laid an error-free foundation for all subsequent documentation to include insurance authorizations

Educated & coordinated all patients on personal healthcare benefits; DMHRSi program lead, validate manning hours for Flight education & training to justify funding.

Positioned patients for examinations, assisted physician during examinations

Update MDG Personnel data information for work distribution.

Medical Assistant/Surgical Care Tech Feb 2011 – June 2016 - (40hr/wk.)

Ft. Walton Beach Medical Center, FL

Assisted physicians and nursing staff with providing daily quality patient care and needed supplies to patients, and care/use of surgical instruments and equipment

Prepared patients for surgery, treatment, & examinations; applied sterile dressing, used aseptic techniques, administered enemas, and performed catheterizations

Performed order entry, filing and organizing patient charts and medication orders

Monitored and documented patient daily and nightly activities

Measured/recorded temperature, pulse, and respirations (TPR’s) per guidelines

Removed post-op dressing and sutures; assessed and ensured patients received care plans as directed by the assigned physician and nursing staff

Assisted in the collection of specimens i.e., stool, sputum, urine per instructions and ensured policies were adhered to concerning exposure to blood/body fluids

Assisted residents in preparing for medical exams, i.e., x-ray, lab work, therapy

Provided daily indwelling catheter care and perineal care

Assisted with the application of slings, bandages, binders, warm/cold compress

Drug Testing Program Administrative Manager, GS7

Dec 2006 – Dec 2010 (40hr/wk.) 1SOMDOS/SGOWS, Hurlburt Field AB, FL

Administered Drug Urinalysis Program for over 7,500 military and 250 DOD civilians at Hurlburt Field and geographically separated organizations

Possessed in-depth knowledge of the policies and procedures relating to the drug-testing program in addition to a detailed knowledge of policies and procedures relating to the receipt, storage, handling and mailing of urine and hair specimens

Provided overall program effectiveness assessments through status reporting and/or briefings to unit commanders, civilian leaders, and installation commander

Trained and supervised organization “Trusted Agents” and drug testing observers on their responsibilities with both written and oral instructions to ensure the most recent information on new drug trends, methods, and policies are disseminated

Collaborated in the development of the Trusted Agent Handbook

Ensured security and oversaw collection, receipt, storage, handling, and mailing of urine specimen to Department of Defense (DOD) drug testing laboratories

Processed a total of 7200 urine specimens in accordance to DOD policies, Air Force Instructions), local base supplements, and Civilian Drug Testing Policy

Monitored and reported un-testable urinalysis specimen’s discrepancy rates

Safeguarded sensitive medical and personal information in accordance to Federal Privacy Act of 1974, DOD. and Air Force Instructions, guidelines, and policies

Coordinated with the Air Force Office of Special Investigations (OSI), Medical Review Officer, and Staff Judge Advocate to ensure proper processing of identified positive drug testing results

Medical Assistant/Patient Care Technician Dec 2005 – Dec/2006 (40hr/wk.)

Ft. Walton Beach Medical Center, FL

Assisted physicians and nursing staff with providing daily quality patient care, distribution of supplies, and care/use of surgical instruments and equipment

Prepared patients for surgery, treatment, & examinations; applied sterile dressing, used aseptic techniques, administered enemas, and performed catheterizations

Assisted physician and anesthesia staff during surgeries; monitored patient’s vital signs and promptly reported any anomalies of patient’s general physical condition

Monitored IV fluid administration; administered tube feedings, tracheostomy suctioning, and colostomy care

Assisted physician in obtaining supplies needed during surgery; ensured proper medication, solutions, instruments, and additional sterile supplies are provided

Provided patient care by ensuring patient receive basic hygienic care in accordance with hospital directives which includes feeding, bathing, lifting and turning patients as well as providing oral, hair and nail related hygiene

Perform intravenous (IV) initiation and discontinuing process; collected specimens such as urine, feces, and/or sputum and administered proper handling procedures of hazardous materials and containment of medical waste

Assisted with patient transport, admission, and discharge procedures

Participated in and utilized Performance Improvement Plan, improved patient care

Clinic Office Supervisor, Medical Assistant Back Office

Aug 2004 – Aug 2005 (50hr/wk.) Gastroenterology Center of Southern, NV

Supervised 15 employees, scheduled work hours, provided training/counseling

Trained front office staff in check-in/out procedures, insurance verifications, post charges/billings and ICD-9/CPT as well as HCFA Common Procedure Coding System (HCPCS) and any other coding conventions as appropriate

Assured the accuracy of diagnostic and procedural statistics for the facility for appropriate reimbursement from third party payers

Extracted information from the medical record electronically or manually to generate reports to support administrative inquiries

Interpreted and ensured clinic policies and procedures are implemented

Maintained/updated daily physicians scheduled hospital rounds and scheduled multi-hospital physician surgical procedures for both in/outpatient appointments

Maintained and processed financial records, bank deposits, and other financial records; produced financial quarterly report to Clinic Management

Improved referral authorization, surgical procedure scheduling, and medical prescriptions’ processes; reduced patient average wait time by 30 percent

Trained team members on the proper way to provide initial patient consults; gathered patient problems or concerns to assist physicians in proper diagnoses

Reviews patients' medical history, vital statistics, and information such as test results in their respective medical records; measured vital signs, weight/height

Prepared and administered medications as directed by a physician, check for signs & symptoms, report any changes to the physician.

Collected blood, tissue or other laboratory specimens, log the specimens, and ensure proper handling procedures are followed to process specimens for testing

Explained treatment procedures, medications, diets, and physicians' instructions

Assisted physicians examine and treat patients, handling sterile instruments and materials or performing such tasks as giving injections or removing sutures

Prepared treatment rooms for patient examinations, keeping the rooms clean; sterilize instruments and ensured proper disposal of contaminated waste/supplies

Authorized drug refills and provide prescription information to pharmacies

Skills & Knowledge

Comprehensive knowledge of Microsoft Office (Outlook, PowerPoint, Excel, Work)

Has the qualities and characteristics of both servant leader and traditional leader

Adept in analyzing/assessing difficult situations/personnel & makes decisive decisions

Keen ability to quickly understand/analyze/interpret regulations, policies, procedures

Possesses communication and public relations skill, culturally and emotionally intelligent, very organized and administratively adept, and highly self-motivated

Have a positive attitude with great personality and outstanding interpersonal skills

Provide Supervisory Health Technician support to the Primary Care Clinics and work with the charge nurse on health technician assignments.

Develop work schedules to provide coverage during hours of operation and ensure that equipment and quality checks are conducted as required.

Provide cross coverage for callouts/sick calls/vacations at the primary care clinics including Pahrump and Laughlin clinics.

Approves/disapproves accrued leave and recommends action in other cases.

Knowledgeable regarding EEO, harassment, ADR processes following VHA rules and regulations.

Appropriately documents conduct and performance issues and follows progressive discipline process.

Collects data for quality indicators for work performed. Communicates to employees the goals of Laboratory Service at VA Southern Nevada Healthcare System and provides feedback to management officials pertaining to staff problems, concerns and performance in meeting goals.

Ensure inventory of expendable items occurs and prepares requests to replenish stock levels or supplies.

Reports to Administrative Officer estimates of budgetary requirements for resources needed to meet workload requirements.

Writes, provides and maintains operating procedure and policies related to specimen procurement and processing.

Responsible for completing all paperwork for the Department of Labor in regard to work related injuries for subordinates.

Oversees training and development program for subordinates.

Establishes performance plans performance elements and competencies for all staff.

Provides staff with job specific orientation, annual written evaluations and competency assessments.

Contact this candidate