C O N T A C T
***********@*****.***
Stockbridge, GA 30281
WWW: Bold Profile
S K I L L S
W O R K H I S T O R Y
J U N 2 0 2 3 - J U N 2 0 2 4
Senior Community Multi-Site Manager
Advanced Precision/Macon 2 CB LLC Macon
Community Multi-Site Manager with
over 30 years of experience in
property management, adept at
spearheading major renovation
projects and enhancing operational
efficiencies. Proficient in Yardi, One-
Sight, and Real Page/Knock Systems,
with a proven track record of
maintaining high occupancy rates
through strategic market analyses
and tenant relations. Skilled in
managing multiple sites with a focus
on boosting resident satisfaction and
retention, ensuring streamlined
property operations and financial
management. Meticulous, well-
organized and decisive field
professional skilled at cultivating and
deepening productive relationships
with owners, companies and agency
representatives. Ready to bring
knowledge and abilities to
challenging role with potential for
long-term career advancement and
success.
Dinaaries
Brand
Affordable Housing Knowledge
Renovation Projects
Spearheaded multi-site renovation projects, coordinating with vendors and contractors
Delivered prompt, solution-focused responses to boost tenant satisfaction
Managed property operations including rent collection, renewals, and accounts payable
Implemented strategies to enhance operational efficiency and tenant satisfaction
Analyzed market trends to increase occupancy rates. E D U C A T I O N
E X P E C T E D I N D E C 2 0 2 5
Bachelor of Science
Business Management Strayer University
Macon, GA
S E P 2 0 2 2 - M A Y 2 0 2 3
Community Manager
Allegiant-Carter Macon, GA
A U G 2 0 2 1 - A U G 2 0 2 2
Community Manager
MVAH Partners Gray, Ga
N O V 2 0 1 7 - A U G 2 0 2 1
Multi-Site Manager
Hallmark Management, Inc.
Property Maintenance
Renewal Management
Tenant Relations Accounts Receivable
Facilities Coordination
Asset Management Staff Development
Productivity Improvement
Operations Management
Exceptional oral and written communication
skills
Tenant and eviction laws
Maximized revenue generation by analyzing sales data trends across various regions to identify new growth opportunities. Improved multi-site management efficiency by streamlining communication and collaboration between sites.
Managed budgets effectively by tracking expenses closely, identifying cost-saving opportunities, and implementing financial controls when necessary.
Developed and implemented site-specific strategies for enhanced performance, resulting in increased productivity across all locations. Led a comprehensive renovation project, managing vendors and contractors effectively
Promptly addressed resident concerns, enhancing satisfaction and retention rates
Strategically coordinated with vendors to ensure projects were completed within scope, budget, and timeline
Analyzed market trends to enhance leasing strategies, boosting tenant acquisition.
Continuously assessed community goals and objectives, making data-driven decisions to align strategies with organizational priorities.
Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction for 242-unit Multi-Family Community Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities. Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Boosted retention rates by proactively renewing leases and resolving issues promptly
Surpassed occupancy goals through exceptional customer service and rapport building with prospective and existing tenants Led daily property operations including rent collection, administrative support, renewals, and accounts payable
Increased office efficiency by creating an effective filing system and managing confidential information.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Led operations of an Multi HUD and USDA properties, achieving consistent full occupancy
Enhanced employee performance and retention through strategic recruitment and training
Oversaw employee relations, streamlining onboarding and payroll Created and executed marketing plans, catalyzing business growth Achieved sustained 100% occupancy, enhancing property revenue and tenant satisfaction.