Data Entry Customer Service
Resume:
WILLIAM GIVENS
HIGHLIGHTS
• System Coding
• Vendor Relationships
• Compliance Controls
• Quality Control
• Peer Relationships
• Data Entry
• Microsoft Office
• Data Systems
• Vehicle Auctions
• Event Logistics
SKILLS
agency, Attorney, automotive, excellent
communication, Interpersonal Skills,
client, clients, Customer Satisfaction,
customer service, drafting, fast, filing,
Finance, Focus, Team Building,
leadership, legal, letters, logging,
meetings, Mentor, Mentoring, Excel,
money, office, PowerPoint, Word,
migration, negotiating, presentation
skills, processes, reporting, Team Player,
phone
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
EXPERIENCE
October 2006 - Current
Remarketing Specialist Ally Bank, Little Rock, AR
January 2002 - February 2005
Document Imaging Specialist Nuvell Financial, Little Rock, AR
• Achieved a level of effectiveness within the bumper to bumper team Responsible for managing the flow of off lease vehicles from grounding to sell within assigned territories.
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• Established good relationships with dealers and auction representatives Collaborated with multiple teams to make sure the process flows within compliance standards
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Review and monitor Dealers to validate that units are on their lots and are ready to be sold.
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Ensure that Settlement, Surplus and Deficiency letters are accurate and within compliance.
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Review inspections to ensure units are within compliance as far as pricing standards
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Presented data pertaining to quarterly stats in Town halls with accurate numbers for shareholders and upper management Built relationships within other value streams to improve communication with the organization.
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Assisted with Post Maturity team in special project with working the Demand Letter Report
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Labeled and shipped records to cold storage facilities as per personnel requests.
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• Received, organized and prioritized documents for scanning purposes. Identified areas of weakness and recommended or implemented process improvements.
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• Verified appropriateness of image quality against company standards. Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
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Manipulated and converted documents to meet needs of individual personnel or projects.
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Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
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• Managed file archival and information retrievals. Maintained organized and efficient document flows by using excellent planning and multitasking skills.
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CONTACT
Benton, AR 72019
*********@******.***
EDUCATION
August 1998
Bachelor of Science Marketing With Emphasis in Logistics Arkansas State University, State University, AR
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