Johnnie Coleman
South Chesterfield, VA *****
******************@*****.***
Build a long term partnership with a reputable company that will assist in my professional growth and development. Authorized to work in the US for any employer
Work Experience
Credit/Collections Analyst
Chemtreat - Glen Allen, VA
September 2022 to January 2023
• Responsible for maintaining positive relationships to facilitate the collections of accounts receivable & resolving internal/external issues preventing timely payment.
• Responsible for clients' accounts totaling up to 2 million. Collect & monitor the collection of past due accounts. Demolished goal of 30% past due averaging 17%.
• Performs complex credit problems independently & makes decisions regarding credit extension & credit holds. Assesses credit risk to establish credit limits.
• Review & approve sales order suspends.
• Ability to handle the most sensitive problems & liaises with customers & other departments to resolve credit problems.
• May collect & negotiate terms of payment on overdue accounts. Make decisions on escalations & collectability of accounts; recommend write-offs or legal actions as warranted. • Conduct courtesy advance notice of large dollars, AR coming due & notice of past due via calls, creating letters & emails to collect AR.
• Negotiate customer disputes to resolve & document root cause.
• Resolve payment discrepancies; respond to invoice inquiries, proof of delivery & statement requests. • Review purchase orders, contracts & any other agreements to determine proper invoice & account set up.
• Primary intra-organizational liaison with occasional inter-organizational & external customer contacts on routine matters.
• Apply basic accounting principles in the interpretation & reconciliation of customer financial statements.
• Analyzing D&B reports & customer financial statements.
• Maintain electronic collect notes for each customer account, accurate credit files & collection files. • Market, train, counsel, advise, & communicate credit department & company payment policies & procedures to Clients & company personnel (Sales, AR, CSR).
Executive Assistant
ATIVA Technical Contracting, LLC - Toano, VA
August 2018 to September 2022
• Responsible for the overall daily operations of the office.
• Daily updating & maintenance of company email, website & social media sites; keeping an active social media presence to reach new customers/employees.
• Handled all Account Payable, Accounts Receivable statements and collection calls. • Oversaw all hirings, retention & terminations.
• Weekly time keeping & payroll processing.
• Coordinated with CPA including Quarterly & yearly tax filings & payments.
• Developed tools to track sales opportunities, potential deals, and finished contracts. • Ensured full coverage as required for the business.
• Maintain Organizational Charts for multiple organizations/groups.
• Assist management with presentations and information packages. Education
Associates in Business Administration
JOHN TYLER COMMUNITY COLLEGE Chester - Chester, VA August 2006
High school diploma or GED
Thomas Dale High School - Chesterfield, VA
September 1997 to 1999
Skills
• Microsoft Office (10+ years)
• Team Building (10+ years)
• Account Reconciliation (10+ years)
• Customer Service (10+ years)
• CSR
• Customer Care
• Bank Reconciliation (10+ years)
• QuickBooks (10+ years)
• Accounts Receivable (10+ years)
• Accounts Payable (10+ years)
• General Ledger Accounting
• General Ledger Reconciliation
• Journal Entries
• Driving
• Box truck
• Route driving
• Office Management
• Financial Report Writing
• Microsoft Excel
• Business intelligence
• Payroll
• Business Analysis
• Financial Analysis
• Tax Experience
• Caregiving
• Caregiving
• Financial Statement Preparation •
SAP
• SOX
• Auditing
• Profit & Loss
• Microsoft Powerpoint
• Analysis skills
• Communication skills
• Writing skills
• Accounting
• Computer skills
• Accounting software
• GAAP
• ForecastingMicrosoft Dynamics GP •
Microsoft Dynamics GP
• Tableau
• Internal Audits
• Forecasting
Awards
Magna Cum Laude
August 2006
GPA 3.6 of 4.0
Dean's List
August 2006
GPA 3.6 of 4.0
Certifications and Licenses
Driver's License