Plant Manager Customer Service
Resume:
Andrew Short
Durant, IA *****
*********@*****.***
Work Experience
PDI Technician
Cheyenne Camping Center - Walcott, IA
August 2011 to Present
Test all systems in RV, troubleshoot and repair any issues. Documenting all problems for warranty. Add additional accessories ordered by the customer. Give verbal orientation to customers and explain all operations of RV.
PDI Inspections including checking all cosmetic flaws of RV from the factory and ordering parts needed, submitting warranty claims and notifying appropriate departments for repairs. Owner/Operator
R.A.C.E. - Durant, IA
June 2008 to July 2011
Vehicle repossession meeting all regulations and laws per state requirements. Filing vehicle condition reports to lenders and personal property logs for debtors then scheduling release to debtor or pick up for auction.
Plant Manager
Airgas North Central - Davenport, IA
May 2000 to June 2010
• Handle all aspects of operating a two shift 20k plus cylinder per month fill plant successfully meeting all FDA, OSHA, DOT and internal requirements.
• Fill industrial, industrial mix, medical and pure specialty gases.
• Operation and maintenance of all analytical equipment to guarantee product quality and consistency from percentages to PPM.
• Calibrate pressure gauges, vacuum gauges and analytical equipment as required providing complete validation studies.
• Maintain complete and accurate files, records and documentation of all product filled.
• Ensure the proper training and documentation of all associates is on file and current to meet all requirements and regulations.
• Conduct safety meetings and housekeeping audits to promote a safe work environment.
• Organize and prioritize all requests to efficiently fill all customer needs.
• Deliver product to all support branches maintaining a 99%-100% fulfillment rate
• Troubleshoot and resolve any problems with customers, equipment and associates.
• Involved in all operational, plant and branch meetings in the region to abide in reducing costs while promoting growth.
Skills
• Troubleshooting
• Plant Management
• Calibration
• Production Management
• Leadership
• ISO 9001
• Quality control
• Customer service
• Forklift
• Quality management
• Quality assurance
• Analysis skills
• Production planning
• Supervising experience
• Product management
• Manufacturing
• Mechanical knowledge
• Computer skills
• Communication skills
• Quality inspection
• Operating systems
Certifications and Licenses
Employer sponsored training
Driver's License
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