Haylei Sellers
Customer Service Rep
Florence, SC
**************@*****.***
Work Experience
Customer Service Rep FoundEver – Jan 2021 to April 2023
Addressing customer questions, concerns, and issues promptly and professionally. Troubleshooting problems and providing effective solutions.
Handling orders, returns, and exchanges accurately. Strong communication skills, proficiency with computer systems and software, a reliable internet connection, and the ability to work independently.
Sales Associate / Wireless T-ROC – Sep 2023 to May 2024
Outgoing Wireless Sales Associate in fast-paced retail environments. Skillful in promoting sales and answering questions regarding cell-phones and different types of technology.
Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Sales & Relationship Management American Express – Dec 2018 to August 2020
Understand the client’s needs and concerns by listening carefully and responding appropriately.
Find mutually beneficial solutions that satisfy both parties and close deals effectively.
Have a deep understanding of offerings to address questions and highlight benefits confidently.
EDUCATION
Wilson High School Florence, SC
2018-2021
High School Diploma