Administrative Assistant Sales Associate
Resume:
Kim Haskins
Accountant, Optician, and Sales Associate
***.*.*******@*****.***
Skills
• Attention to detail
• Excellent written and verbal communication
• Organization and time management
• Strong customer service
• Motivated, personable, and professional
Work Experience
Rosslyn Eye Associates Optician, Front Desk Coordinator August 2022 – September 2023
• Greeted and registered patients
• Assisted patients with frame selection and lens treatments based on lifestyle needs/budget and the prescription from the Optometrist.
• Adjusted and repaired frames using various tools and equipment
• Prepared and sent work orders to the ophthalmology technicians for processing
• Managed pricing and frame inventory to insure variety and customer satisfaction
• Handled administrative duties such as answering phones and managing the appointment book
• Managed all aspects of insurance – including verification and billing of both the insurance company and the patients
• Processed cash and credit card payments
• Employed basic computer skills to administer transactions
• Monitored patient eyewear orders
America’s Best Eyeglasses Sales Associate
June 2017 – August 2022
• Greeting and registering patients, managing flow
• Answering 5-line telephone – taking messages, making, and confirming appointments
• Obtaining patient insurance authorizations, eligibility, and benefits
• Ordering, dispensing, and adjusting eyeglasses and contact lenses
• Following company protocols regarding new and existing patients
• Engaging in extensive filing of patient records and updating patient information into the America’s Best SDS database
• Maintaining a separate filing system for Government-insured replacement glasses
• Managing the ophthalmologists’ schedules – adding and re-scheduling patient appointments to maintain flow
• Processing cash and credit card payment transactions
• Managing and stocking office supplies
• Communicating regularly with various insurance companies to verify patients’ eligibility.
• Cleaning and organizing office space at the end of each day
• Monitoring patients’ orders for eyewear
• Conducting end-of-day cash close-out and money counting Individual Advocacy Group Accounting Assistant
October 2017 – February 2017
• Managed Medicaid disbursed finances (cash, checks, and bank cards) for 33 clients with disabilities
• Reconciled client personal finances by collecting receipts for all monies spent by house managers, and verified against the clients’ monthly bank statements
• Billed for services rendered to clients using Department of Disability Services (DDS) standards for coding depending on the degree of disability
• Maintained electronic and hard copy files of each individual’s personal finances and DDS service authorizations
• Collected and uploaded bi-monthly attendance for each person for billing
• Reconciled PNC bank card statements with receipts for groceries/supplies for the clients
• Conducted an end of fiscal year audit for 2016/17 to collect and document any missing receipts for each client’s personal finances
Ankura Consulting Billing Analyst
March 2017 – June2017
• Used common Accounting Software program to create and customize high-quality client invoices for services delivered
• Maintained regular communication with clients regarding billing inquiries.
• Implemented quick, thorough documentation and turnaround resulting in company revenue.
• Demonstrated skill in prioritization of multiple work assignments and meeting deadlines
• Collaborated with top level executives regarding fees and billing strategies
• Provided recommendations for effective billing formatting FTI Consulting Administrative Assistant
March 2016 – October 2016
• Served as the first point of contact for all visitors and office guests
• Demonstrated proficiency in telephone and front desk reception within a high-volume environment
• Supplied security key cards and building access to employees and visitors
• Maintained office meeting calendar and conference room reservations
• Regularly updated company databases and files
• Sent and received all correspondence and deliveries
• Managed and processed mail distribution
• Handled all queries from staff and guests including contact information, directions, and frequently requested company information
Studios Architecture Billing Specialist
December 2003 – February 2016
• Worked extensively with Senior Management to develop and maintain project budgets and monthly billing, in accord with client and vendor contracts and proposals
• Updated project budgets throughout the life of the contract, to account for changes in rates, terms and agreements
• Collected more than $800,000 by reaching out to clients with delinquent accounts
• Created and maintained electronic billing records
• Processed and paid hundreds of company and vendor invoices monthly, using Vision accounting software
• Collaborated with project managers, vendors, and clients on proposal, billing, and invoice issues
• Reconciled vendor account statements and researched variances
• Created cash reports for Accounting and upper management Education
Accounting I and II – Stayer University (2009, 2011)
Contact this candidate