Amanda BaileySmith
Experienced in Medical Office and Retail.
Smithfield, NC 27577
*******************@***********.***
To obtain a full time position in a professional environment utilizing my computer, collection, and customer
service skills.
Authorized to work in the US for any employer
Work Experience
Housekeeping
Johnston County, NC - Smithfield, NC
October 2017 to April 2019
Clean the courthouse every room. Clean judge's chambers. Cold Choice Preparer, Cashier & Server
GOLDEN CORRAL
January 2013 to January 2016
Assist customers with selection on the buffet, carry beverages to customers table, remove dirty items from tables.
Bad Debt Insurance Reimbursement Collector
November 2009 to March 2012
ROI
Resolving account discrepancies for uncollected accounts, maintaining accurate and complete records concerning collections activity on all accounts, documenting all accounts. Infusion Reimbursement Collector
December 2004 to March 2009
Resolving account discrepancies and uncollected accounts, maintaining accurate and complete records concerning collection activity on all accounts. Addressing payer issues as they occur. files, following up on claims with written, verbal and online appeals, adjustments, refunds, and write offs, Intake Coordinator
August 2008 to November 2008
Responsible for taking infusion Therapy and Home Health referrals from referral sources. Verify insurance, enter
patient demographics into computer system, communicate with other departments regarding status of referrals and notify patients/families regarding coverage and payment responsibilities. Ensure that all intake forms are
complete.
CUSTOMER'S SERVICE REP/CASHIER
August 2002 to September 2003
TOY R US Answering the phones, working
cash register and processing return of merchandise. CASHIER
DA'GOSTINO SUPERMARKET
September 2000 to August 2002
Ring up customers merchandise.
D&K LAUNDROMAT
September 1999 to September 2000
Wash, Dry and fold customers clothes. Assist
customers with the usage of wash/dryer.
OFFICE ASSOCIATE/RECEPTIONIST/DATA ENTRY CLERK STIVERS TEMPORARY PERSONNEL
February 1998 to September 1999
Provide a wide range of on-site services for various corporate clients. Education
Medical Coding
US Career Institute
2009 to 2009
Diploma in Accounting/Business Management
Westchester Business Institute
1992 to 1996
High school diploma or GED
Skills
• Cleaning
• Housekeeping
• Time Management
• Filing
• Excel
• Intake Experience
• Medical Billing
• Medical Terminology
• Medical Coding
• ICD-10
• Insurance Verification
• ICD-9
• CPT Coding
• Medical Office Experience
• Transcription
Certifications and Licenses
Driver's License
Additional Information
SKILLS:
Medical Terminology skills, excellent written and verbal communication skills, ability to learn and understand
reimbursement issues and Medicare guidelines, and ability to handle stress on the job, Internet Explorer,
Microsoft Word, Microsoft Excel, Outlook. Type 50-70 wpm.