Lead Advocate
Resume:
Nicole Williams
NEW ORLEANS, LA 70126-1566
Phone: 504-***-****
Email: *************@*****.***
Objective
To obtain a rewarding position with a growing company that will allow me to display my abilities.
Ability Summary
I have customer service skills, listening skills, verbal and written skills, analytical skills, and problem-solving skills. I can type and I know how to use a fax machine, copy machine, and a computer, I can use Microsoft Word and Microsoft Excel Fluently. I am a fast learner, excellent with hands-on training.
Employment History
06/2022 - Current
Lead Advocate
Families Helping Families NOLA, New Orleans, LA
As a Lead Advocate, I provide in-person and telephone assistance, information, and guidance to parents regarding special education procedures or human service systems procedures. Assist in public information and education activities with presentations to various organizations and professional groups. Assist in data collection for evaluation, reports, and other diverse reporting tasks. Establish and maintain a vital, collaborative working relationship with local education agencies, regional education service centers, community social service providers, local healthcare providers, institutions of higher learning, and family groups. Present approved workshops on educational topics such as increasing meaningful parental involvement in school, the least restrictive environment, IEP development, communication skills, assessments, or grade-level expectations. Supervise other staff in the absence of the Executive and Assistant Director and supervise the Education Advocacy Team directly. Meet with Special Education Directors for the schools we have MOU's with. I am also the contact person for all of our center's Community Service Outreach Events that we attend or organize.
I am also required to produce the following deliverables of my contract:
Technical assistance, training, and professional development for parents and educators regarding IDEA that must include; One parent educator conference, full day; At least one workshop on the IEP; at least one workshop on adolescent transition;
oAnd could also include: One-on-one technical assistance; webinars/teleconferences; maintain IDEA resources for families.
oProvide support to families and members of the disability community that could include; one-on-one with individual families; case conferences; discipline hearings and participation on IDEA task forces; IEP support, teleconferences; assist in the completion of surveys.
Promote LaCAN and Partners in Policymaking Class to parents and self-advocates.
Attend Mandatory Staff Meetings
04/2019 - 06/2022
Education Advocate
Families Helping Families NOLA, New Orleans, LA
As an Education Advocate I provide in-person and telephone assistance, information, and guidance to parents regarding special education procedures or human service systems procedures. Provide office hours once a week at 2 local schools. (prior to COVID) Assist in public information and education activities with presentations to various organizations and professional groups. Assist in data collection for evaluation, reports, and other diverse reporting tasks. Establish and maintain a vital, collaborative working relationship with local education agencies, regional education service centers, community social service providers, local healthcare providers, institutions of higher learning, and family groups. Present approved workshops on educational topics such as increasing meaningful parental involvement in school, the least restrictive environment, IEP development, communication skills, assessments or grade-level expectations.
I am also required to produce the following deliverables of my contract:
Technical assistance, training, and professional development for parents and educators regarding IDEA that must include; One parent educator conference, full day; At least one workshop on the IEP; at least one workshop on adolescent transition;
oAnd could also include; One-on-one technical assistance; webinars/teleconferences; maintain IDEA resources for families.
oProvide support to families and members of the disability community that could include; one-on-one with individual families; case conferences; discipline hearings and participation on IDEA task forces; IEP support, teleconferences; assist in the completion of surveys.
Promote LaCAN and Partners in Policymaking Class to parents and self-advocates.
Attend Mandatory Staff Meetings
Education and Training
Diploma
High School Diploma
Sarah T Reed, LA
Occupational Licenses and Certificates
Honors and Activities
Sept 2016-Present Visionary Sistahs Of Purpose Social Club
I am the Founder and President of a social club whose main focus is community outreach. We do various things within the community with females and young girls to help them have a better quality of life. As well as the homeless and elderly.
June 1986-June 1998 CHILDREN'S MIRACLE NETWORK TELETHON
Served as a phone operator. Organized fundraisers to support the telethon. Appeared in several commercials supporting the telethon.
Summers of 1997-1998 CAMP TIGER
Closely supervised one or more children with various disabilities. Assisted management with the planning and coordination of field trips.
April 2002-Jan 2004 CITI CARDS DIVERSITY COMMITTEE
Chairperson of Membership Committee
Oct 2003-Jan 2004 SEARS CREDIT PEER COACHING PROGRAM
Assisted management with transition, coaching and development of newly hired associates.
Additional Information
Special Skills and Training Advanced Use of:
Total Systems(TSYS)
Account Information Systems(AIS/FOCIS)
National(New)Account Processing System(NAPS)
Pegasus Reach(PEGA)
OAS
Scheduling.com
Order Facilitator
DCR Tracker
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Publisher
Microsoft Outlook
Detailed References
References Available on Request
Contact this candidate