Front Desk Medical Records
Resume:
Heather Burd
Port Saint Lucie FL 34953
*************@*****.***
Work Experience
Security Officer
Fiat Security Services-Tamarac, Fl.
November 2020-Present
Locked up clubhouses and pools at night. I enforced the community rules. I patrolled the property. I also facilitated communication between residents and security.
Vision Receptionist
Americas Best Contacts and Eyeglasses - Vero Beach, FL
February 2020 to Sept. 2020
Answer phones, schedule appointments, check in patients, insurance verification and create new files .
Caregiver
No company - Gretna, VA
October 2010 to January 2017
Cared for two elderly people. I cooked, cleaned and shopped for them. I also took them to doctors appointments and anything else they needed to do.
CLINIC MANAGER
BOULDER FAMILY MEDICINE - Boulder, CO
March 2009 to October 2009
Answered switchboard calls, conducted employee meetings, wrote up employee evaluations and job duties, scheduled appointments, checked patients in and out, filed and managed medical records.
Medical Front Desk Receptionist/Float
HEALTH ONE - Denver, CO
June 2007 to October 2007
Registered patients, managed medical records department, dealt with insurance verification, filing, faxing, copying, scanning, answered phones, checked patients in and collected co-pays, archived all reports into medical records.
Customer Service Representative
Home Shopping Network (HSNi) - Roanoke, VA
April 2001 to December 2001
I dealt with all calls and online customer service issues. Placed orders and tracked packages.
Front Desk Clerk/Manager
Sleep Inn - Roanoke, VA
January 1999 to January 2001
Check in and out. Answer local and national reservation line. Scheduled employees. Worked night audit as well. Cleaned rooms when needed. Answered calls to front desk from guests.
Manager
Moovies - Roanoke, VA
1995 to 1997
Check in and out movies. Opened the store and took deposit to the bank. Wrote up employee evaluations, counted the safe at night. Closed and opened the store.
Receptionist
LAW OFFICES - Miami, FL
June 1991 to September 1993
Answered all calls, took messages, ordered office and kitchen supplies, set up conference room, went through the mail and distributed it. I also copied, faxed and posted all mail.
Education
BACHELOR OF SCIENCE in HEALTHCARE MANAGEMENT
ANTHEM COLLEGE 2005 to 2007
ASSOCIATE OF SCIENCE in MEDICAL BILLING AND CODING
ANTHEM COLLEGE - Vero Beach, FL 2005
Skills
•Front Desk
•Medical Billing
•Front Office
•Reception
•Microsoft Office (5 years)
•CPT Coding
•Healthcare Management
•Insurance Verification
•Medical Coding
•Medical Office Experience
•Medical Scheduling
•Night Audit
•ICD-10
•Medical Records
•Medical Terminology
•Patient Care
•Triage
Additional Information
Skills
•Excel (1 year)
•Front desk experience (3 years)
•Microsoft Office (8 years)
•Medical Terminology (3 years)
•Receptionist (3 years)
•Medical Billing (2 years)
•Medical Records (2 years)
•Front Office (3 years)
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