Customer Service Office Manager

Lisa Boggs

Highlights

•Experienced Office manager

•Friendly and charismatic personality

•Exceptional communication skills

•Reliable and punctual

•Experienced in resource management

•Strong moral and ethical standards

Work Experience

Uber/Rideshare Driver

Polk City, FL Cell: 863-***-****

*.********@******.***

•Experienced in customer service, de-escalation, and resolution

•Capable of multitasking and organized

•Clean and professional appearance

•Open-minded team worker

•Trustworthy financial oversight

Uber • Lakeland, Fl - January 2020 to current

Responsibilities include picking up passengers, transporting clients between places, and keeping my vehicle in good condition. safe driving, communication, time management, and customer service.

Procurement Specialist/ Assistant

Hilltop - Lakeland, FL- October 2016 to January 2020

Worked from home as a Procurement Specialist for Hilltop Salvage Company. Responsible for locating and facilitating the purchase and sale of salvageable material from new and recurring locations: then planning routes and stops for the company's trucks to make on their trips. Other duties included: price negotiations; purchase order creation; order tracking and management: and price dispute resolutions.

Administrative Assistant

Black Sheep Towing• Mulberry, Fl - August 2015 to October 2016

Oversaw and conducted daily office administration. Handled customer calls and relayed dispatch notifications to tow truck operators; produced customer invoices and employee payroll; performed customer service and conflict resolution; organized, archived, and maintained all business records and files: performed housekeeping tasks within the facility: conducted pick-up and drop-off errands as the owner's personal assistant.

Office Manager

CF Core - Lakeland, FL - March 2010 to April 2013

Managed and ran all office operations. Responsible for all office communications; reception and tracking of all deliveries; monitoring and comparing competitor pricing and production of daily price sheets: customer service and processing, which consisted of verification of customer identification, totaling their work order/job tickets, and producing and distributing payouts. I would also perform other various tasks and errands as the company required.

Education

High School Diploma

GED • Polk County School Board

Contact this candidate