Customer Service In-Person

Experience

Lifeguard

Davis Monthan AFB • Tucson, AZ

**/**** - *******

• Maintained proficiency in first responder skills such as First Aid and CPR to offer optimal support to individuals in distress.

• Ensured safety of swimmers by monitoring pool area and enforcing rules.

• Provided friendly customer service to guests and addresses concerns, in-person and over phone.

• Collaborated with team of 5-8 people to ensure best possible service was provided to patrons. Recreation Assistant

The Flagstaff Aquaplex • Tucson, AZ

09/2023 - 05/2024

• Provided customer service to patrons, addressing concerns and answering inquiries promptly in-person and on phone.

• Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.

• Handled registration processes efficiently on computers and with paperwork, streamlining operations for both staff and patrons alike.

• Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.

• Utilized a POS system and cash drawer for sales. Skills

Customer service, Organizational skills, Time management, First aid, High Energy Education

Nursing

Northern Arizona University • Tucson, AZ

12/2026

Recent acceptance into NAU Traditional Nursing program located in Tucson, AZ. Hailey Drahota

**************@*****.*** / 520-***-**** / Tucson, Arizona

Contact this candidate