Human Resources Management

Benjamin Abeku Arkorful-Otoo

*********@*****.*** +447*********

https://www.linkedin.com/in/benjaminarkorfulotoo 168 B Nags Head Road, EN3 7AR, UK

Summary

Dynamic HR professional with a proven track record of driving organizational success through strategic HR initiatives in fast-paced, multicultural environments across Europe, the Middle East, and Africa. Specializing in aligning HR strategies with business objectives to foster sustainable growth and a culture of excellence. Expertise includes talent acquisition and management, performance management, employee engagement, leadership development, compliance, generalist HR, employee reward, payroll administration, administration management and organizational development, diversity management, and building and reinventing supportive/ aligned corporate culture.

Skilled in collaborating with stakeholders to design and implement innovative HR strategies that attract top talent, enhance engagement, and optimize operational efficiency. Adept at identifying opportunities for process enhancement and driving positive change, seeking to leverage extensive experience and passion for continuous improvement in a challenging HR role.

Experience

Head of People & Culture/ Trainer

High Level Training Institute™

Feb 2022 - Present

• Spearheaded designing and implementing a dynamic people and culture strategy meticulously aligned with the Institute's global growth strategy, resulting in a remarkable 20% revenue increment.

• Took charge of the Institute’s end-to-end HR Policies, Procedures, and Management System, effectively aligning corporate objectives and driving a substantial 20% improvement in business performance.

• Formulated and executed a comprehensive employee total experience journey strategy, overseeing recruitment, talent management, employee onboarding and offboarding, employee engagement, performance management, training, development, and succession planning.

• Led the review and implementation of an enhanced total compensation and reward strategy, securing full endorsement from executive management and achieving a 100% retention rate of key talents.

• Acted as a lead training facilitator for various human resources management training programmes.

Human Resources & Administration Manager

Endeavor Energy Holdings LLC

Aug 2018 - Dec 2021

• Exceeded 100% of Board targets by orchestrating a comprehensive recruitment process from inception as the inaugural management team member. Achieved timely onboarding of all managerial and technical staff, delivering operational readiness two (2) months ahead of schedule for the Twin City Energy Plant.

• Spearheaded the design and flawless implementation of HR and administration operational systems aligned with stringent regulatory frameworks, including IFC-PS 1-8 and ILO Conventions. Ensured seamless operations preceding the commercial launch of the 200MW Power Plant.

• Secured and finalized the inaugural Collective Bargaining Agreement (CBA) for the Company, demonstrating adept negotiation skills and fostering a labour-relations environment devoid of disruptions throughout tenure as Chair of the Standing Negotiations Committee (SNC).

• Directed comprehensive compliance and regulatory reporting initiatives for Environmental Social and Governance (ESG) Team, Health Safety Environment Social Management System (HSESMS) Team, and Anti-Bribery & Corruption, ensuring organizational adherence to industry standards.

• Executed enterprise-wide projects spanning Human Resources, Administration, Corporate Communications, and Community Relations functions, driving strategic alignment and operational synergy.

• Achieved an outstanding 99% staff retention rate by implementing an employee total welfare strategy.

• Ensured 100% mitigation of regulatory risks by delivering expert counsel to leadership on organizational compliance matters, safeguarding operational integrity and reputation.

• Realized a substantial 30% reduction in HR/Administrative costs by optimizing third-party vendor productivity and meticulously overseeing a G&A budget exceeding $1,000,000.

• Pioneered the development and implementation of the Company's Local Content and Local Participation Policy, fortifying organizational commitment to community engagement and empowerment.

• Orchestrated seamless logistics management for expatriates, including visa and permit processing, through the establishment of a robust administrative infrastructure, ensuring operational agility and compliance.

Human Resources Business Partner

High Level Training Institute™

Jun 2017 - Jul 2018

• Led full-cycle recruitment efforts, including sourcing, interviewing, and selection, resulting in a 20% increase in qualified hires and reduced time-to-fill metrics.

• Partnered with senior leadership and department heads to develop and implement HR strategies that support business objectives and foster employee engagement

• Collaborate with cross-functional teams to design and implement organizational development initiatives, including talent development programs, succession planning, and career pathing

• Utilized HR analytics to track key metrics and identify trends, providing insights to drive data-driven decision-making and continuous improvement.

• Conducted training sessions on topics such as harassment prevention, diversity awareness, and conflict resolution to promote a positive work environment and mitigate risk

• Promptly gathered monthly payroll inputs and run a timely payroll per the yearly payroll calendar.

Human Resources & Administration Manager

TAQA Group

Oct 2009 - May 2017

• Spearheaded TAQA Power and Water's development and execution of the TAQA Global Talent Management/Succession Programme, Accelerated Management Programme, and Oracle Core HR and Payroll Project.

• Represented the TAQA Power and Water HR Team at TAQA Global Annual HR meetings, ensuring our initiatives were recognized and aligned with broader company objectives.

• Demonstrated adept negotiation skills by leading and finalizing five major Collective Bargaining Agreements (CBA) and nine wage openers, effectively averting labour unrest and strikes as the Chair of the Standing Negotiations Committee (SNC).

• Significantly reduced redundancies and payroll costs by 45% through proactive collaboration with line managers and staff, crafting tailored people solutions that directly addressed business needs.

• Fostered a culture of inclusivity and collaboration, achieving an impressive 90% cross-cultural bonding and knowledge as part of our comprehensive diversity and inclusion policy aimed at promoting equal employment opportunities.

• Generated insightful HR/Admin. metrics every month to identify emerging trends and recommend strategic interventions to optimize organizational performance.

• Conducted regular reviews of organizational culture, offering targeted recommendations for continuous improvement.

• Supervised the streamlined administrative coordination of all expatriate logistics, including visas, permits, housing, insurance, and transportation, ensuring seamless operations for international staff members.

• Led comprehensive Community Social Responsibility initiatives, overseeing both internal and external communications to effectively engage stakeholders and foster positive community relationships.

• Prepared and managed a G&A budget of $1,500,00; run a monthly payroll and analysis of payroll cost.

Human Resources & Administration Manager

McDonnell-USA (GH) Ltd

Jul 2007 - Sep 2009

• Directed and supervised all facets of country office Administration and Human Resources Management Systems, fostering operational efficiency and organizational effectiveness.

Knowledge Management Specialist

Saab Ericsson Space AB

Jan 2007 - Jun 2007

• Conducted comprehensive evaluations of knowledge acquisition processes, spearheading the implementation of a reward framework to incentivize the sharing of tacit and implicit knowledge within both permanent and temporary organizational structures.

Education

Goteborg University, School of Business, Economics and Law - Sweden

MSc, International Management

2005 - 2007

Human Resources, Globalization, Business Development, Business Operations, Leadership

University of Cape Coast - Ghana

Bachelor of Education, Social Sciences

1999 - 2003

Financial Accounting, Business Management, Auditing, Sociology, Psychology, Cost Accounting

Ghana National College - Ghana

Senior High School Certificate, Business Studies

1995 - 1997

Accounting, Management, Cost Accounting,

Gamey & Gamey Institute of Mediation - Ghana

Professional Executive Master, Alternate Dispute Resolution (ADR)

2013 - 2014

Managerial/Leadership Mediation, Effective Interest-Based Negotiations, Self-Mediation, Conflict Management, Mentoring and Coaching

Licenses & Certifications

Student Member (88344603): Ongoing CIPD Level 5 Associate Diploma in People Management

Associate Member (769): Chartered Institute of Human Resources Management, Ghana

Certified Human Resources Analyst - America Academy of Project Management

Fellow of the America Academy of Project Management - America Academy of Project Management

CIPD Certificate of Completion: Strategic HR Planning & Talent Management

Alison Certificate of Completion: Employment & Pensions Laws in the UK 2021

SGS Certificate of Completion: Integrated Management System - Master Implementer Training

SGS Certificate of Completion: Integrated Management Systems - Internal Auditor Training

Skills

Honors & Awards

Best Management Staff Excellence Award - Endeavor Energy Holdings LLC/ Twin City Energy

Jan 2020: Exceptional Contribution towards Commercial Operations

Best Manager, Health, Safety & Environment - TAQA Group

Dec 2016: Driving Employee Health, Safety and Environment Efforts

TAQA Global Power & Water Group CEO’ Excellence Award - TAQA Group

Nov 2014: T2 Expansion Most Valuable Employee

Best University Leadership Award - Student Representative Council, University of Cape Coast

Feb 2003: Exceptional Inclusive Leadership as Hall President

Volunteer Work

Volunteer Resource Person – Girl Education Initiative, Ghana

Jan 2018: Promoted girl child education through mentoring and coaching

Volunteer Resource Person – Ghana Think Foundation, Ghana

Jan 2018: Promoted youth advocacy and enterprise through mentoring and coaching

Morning Show Host – Radio Meridian FM Station

Apr 2003: Reviewed daily newspapers and moderated panel discussions on topical issues

Student Radio Presenter – Radio Valco FM

Jan 2002: Hosted Christian talk show programmes and reviewed weekly gospel chat shows.

On and Off Campus Teaching Practice – University of Cape Coast

Jan 2002: Teaching Accounting and Business Management at Ghana National College

Change and Conflict Management

Mediation & Negotiation

Labour-Unions Relations

Human Resources Information System

Oracle HR & Payroll

Stakeholders Engagement

Corporate Communication

Cross-Culture Awareness and Bonding

Empathy

Employee Welfare

Administration Management

Compliance & Governance

Project Management

Strategic HR

Compensation & Benefits

Workforce Planning

Policy & Process Design

Organisational Development

Diversity, Equality and Inclusion

Learning & Development

Recruitment

Talent Management

Succession Planning

Payroll Administration

Leading Teams & Team Player

Leadership

Contact this candidate