FREDERICA AMUSAH
P. O. Box m c***
Takoradi
*************@*****.***
CAREER OBJECTIVE
To gain employment with an organisation that offers me a consistently positive atmosphere to learn new technologies to enhance my career professionally and contribute to growth and revenue in the organisation.
PROFESSIONAL SUMMARY
Highly experienced and motivated professional with years of experience in Office and administration, Human Resources Management, Sales and marketing and Stock keeping and inventory management.
EXPERIENCE
August 2022 – May 2024
Tradebase Company Limited – Takoradi
Warehouse Supervisor
Duties
Supervising warehouse staff and daily activities.
Responsible for all stocks and inventory at the warehouse.
Managing, evaluating and reporting on all warehouse productivity.
Tracking and coordinating receipts, storage and timely delivery of stocks.
Ordering supplies and maintaining suitable stock and inventory levels.
Monitoring of all orders, waybills, stock received, inventory and deliveries for accuracy
Maintaining records and preparing all necessary documentation.
Ensuring safe keeping of stock in relation to quality and quantity.
January 2018 – April 2019 The Capital Group Limited- Takoradi
Recruitment & Events Officer
Duties
Responsible for all HR Issues at the branch
Conducting interviews and recruiting staff internally and also outsourcing for other companies.
Drafting of Contract of employment letters and all other HR related files for companies that need assistance in their HR structure.
Responsible for all planning and coordinating of events
Occasionally assisting with all sales and marketing activities at the branch
Achievements
Successfully organised a Business Breakfast meeting by the company in collaboration with the Western Regional Coordinating Council with the deputy Western Regional Minister in attendance.
Recruited staff for multinational companies in the region.
Successfully achieved the highest number of participants attending a training event organised by the company.
March 2017 – December 2017 Prudential Life Insurance Ghana Takoradi
Financial Advisor
Duties
Sales and marketing of insurance investment and risk policies
Prospecting and cold calling on new and existing clients
Conduct market activation and any other sales activities with team leader and agency director
March 2015 – January 2017 Protea Hotels by Marriot ( currently Alliance hotels by Eagles)
Guest Service Agent
Duties
Responsible for all front office activities and creating shift rooster for all front office staff
Assists with all front office administrative duties such as reservations, check ins and check outs.
Ensuring all guests enquires and requests are handled promptly and efficiently.
July 2014 – January 2015 Nestle Business Services. Tema
Front Desk Personnel (Contract)
Duties
First point of call for all clients who visit the office
Creating purchase orders for all clients who wish to purchase goods directly from the Nestle Ghana Factory
Engaging in all front office and administrative duties.
November 2013 – June 2014 ETY International School. Tema
Administrator
Duties
Personal assistant to proprietor.
Supervision of all staff duties
Responsible for all admissions processes and all administrative duties
October 2012 – September 2013 National Health Insurance Scheme. Sekondi
National Service (Accounting department)
Duties
Data entry
Occasionally assists with registration and renewal of health insurance cards as well as handling clients enquires and complaints.
EDUCATION AND TRAINING
April 2018- Training - EFFECTIVE SUPERVISORY & COMMUNICATION SKILLS
August 2008 – May 2012 UNIVERSITY OF GHANA – LEGON
Bachelor of Fine Arts
July 2007 – July 2008 ZENITH UNIVERSITY COLLEGE
ABE Marketing Certificate
September 2006 – April 2007 NIIT – TAKORADI
Advance Certificate in Information
Technology
2003 – 2006 ABURI GIRLS SHS
WASSCE ( Business Option)
May 2003 – August 2003 STAR COMPUTERS – Takoradi
Certificate in Microsoft Office
SKILLS
Team leadership and management
Proficient in Microsoft Office Suite
Sales and business development
Stock keeping and inventory control
Marketing
REFERENCE
Available on request