Human Resources Business Development

Curriculum Vitae

Karen Kudzai Mangwendeza

ERF **09, Onyeka Street, Okuryangava, Katutura Windhoek, Namibia Cell: +264-***-***-*** • Email: *************@*****.*** LinkedIn: Karen Mangwendeza

Summary of Qualifications

• 4 Years’ experience in Business Development responsible for developing and incubating small businesses. Ensuring growth and stability of small business enterprises through marketing, international coordination and financing strategies.

• 1.25 Years’ Experience in Administration responsible for ordering, pricing, bookkeeping, budgeting, banking, taxing requirements, Stock taking, human resources management and ensuring sustainability and customer satisfaction.

• 0.75 Years’ Experience in Monitoring and Evaluation responsible for implementing wellness programmes and projects in organisational clients. Monitoring progress of projects and programmes. Evaluating the success of projects and programmes.

• 1 year experience in Academic teaching. Responsible for teaching and evaluating students and their academic progress. Invigilating during tests and exams. Participated in extracurricular activities with students.

Professional Experience

Exam Invigilator/ Test Day Supervisor <from September 2021 – Date > British Council Namibia> Windhoek, Namibia

• Maintaining British Council’s values and policies i.e., Data protection policy, safeguarding policy by valuing, protecting and respecting children and adults and the Equality, diversity and Inclusion policy.

• Maintaining good standards of health and safety by carrying out checks and communicating all emergency procedures to test day candidate’s prior exam.

• Responsible for test room set-up, security and administration.

• Invigilation of listening, reading and writing modules. Ensuring exam conditions are met at all times.

• Identify instances of malpractice and respond according to IELTS procedures.

• Supervising a team of 5 invigilators on test day.

• Assist candidates with special arrangements, in order to meet the specific requirements.

• Attending all training sessions arranged by the Centre. Research Assistant <from February 2021 – To July 2021> Research Assistant to Professor Grynberg> Windhoek, Namibia

Embarked on extensive economic research for use in writing articles.

Summarised source documents, to find critical information for use in broader research.

Contributed to the writing of a book.

Provided directed research for certain areas of the economy of Namibia,

Data collection and Data presentation.

Preparation of training materials for public sector training workshops.

Assisted in research work for publications in different subject areas. Research Intern <from October 2018 – To December 2018 RDJ Consulting> Windhoek, Namibia

Analysed numerical and statistical data utilising standard spreadsheet and database tools.

Researched and investigated information from a variety of research sources.

Analysed and developed interpretations of data and summarised findings.

Assisted the Research Managers in the completion of both short and long term projects.

Worked closely with a national manager in supporting ongoing projects

Provided support and debugging assistance with technical issues in ongoing studies

Contributed to the development and management of databases and website user interfaces

Provided research and analysis to support reports and publications. Researched on renewable energy and sustainability for publications.

Scripts Marker <from September 2017 – To May 2018

University of Namibia, Economics Department, Windhoek, Namibia

Marked undergraduate answer scripts.

Assisted Lecturers in recording marks.

Public Sector Training Coordinator <from January 2016 – To June 2017 Lasha Training Academy, Windhoek Namibia

Marketed training services to government ministries and State owned companies

Secured training contracts for the training Academy.

Organised training workshops for public sector clients.

Assigned appropriate trainers to different training workshops.

Ensured smooth running of public sector training workshops.

Organised production of training materials for workshops. Academics Teacher <from January 2007 – February 2007, January 2015 – to August 2015 Marondera High School, Epworth Primary School, Chinamano Primary School> Harare, Zimbabwe

Responsible for preparing lesson plans and educating students at all levels.

Assigned homework, grading tests, and documenting progress.

Instructed in a variety of subjects and reached students with engaging lesson plans.

Developed and issued educational content including notes, tests, and assignments.

Supervised classes to ensure all students are learning in a safe and productive environment.

Organised supplies and resources for lectures and presentations.

Delivered personalised instruction to each student by encouraging interactive learning.

Planned and implemented educational activities and events and attended parent-teacher meetings.

Ensured classrooms were clean and orderly.

Prepared and distributed periodic progress reports and semester report cards.

Evaluated and documented students’ progress and allocated and graded homework, assignments, and tests.

Monitoring and Evaluation Officer<from April 2013 – to November 2013>

<Firm and Fit Health Consultancy, Harare, Zimbabwe)

Generation and application of systems to assess and control the business activities.

Supervised regular data collection through implementing partners and ensured quality of the data by random verifications and validations.

Recorded, managed and preserved monitoring and evaluation data in a safe and accessible way.

Analysed and discussed findings based on regular monitoring data.

Provided technical support on M&E and evidence-based recommendations to the relevant Project Managers and Partners.

Ensured that implementation of field activities adhered to Firm and Fit’s monitoring and evaluation system

Supported partners in conducting baseline surveys.

Participated actively in programme planning process and budgeting of the programme quality and fundraising unit.

Supported project and programme planning team in developing the annual and six monthly organizational reports.

Administrator <from July 2010 – to September 2011>

<Hi-Flier Investments T/A Zengeza 5 Savemor. Harare, Zimbabwe

Completed store operational requirements by scheduling and assigning employees; following up on work results.

Maintained store staff by recruiting, selecting, orienting, and training employees.

Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Ensured achievement of financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

Ensured availability of merchandise and services by approving contracts; maintaining inventories.

Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios

Secured merchandise by implementing security systems and measures.

Protected employees and customers by providing a safe and clean store environment.

Maintained the stability and reputation of the store by complying with legal and tax requirements.

Determined marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Contributed to team effort by accomplishing related results as needed. Business Development Officer <from March 2007- to June 2010>

<Ministry of Small and Medium Enterprises Development, Harare. Zimbabwe

Advised Small and Medium Enterprises (SMEs) on project proposals by giving guidelines

Computed project appraisal reports and SMEs project risk analysis and financing.

Sectorial and Industrial analysis using data from state statistics sources.

Trained SMEs basics of Business.

Marketed SME products by organising national, regional and international trade fairs.

Collaborated with national, regional and international organisations to facilitate development of SMEs.

Education

Master of Science Degree in Economics<from August 2017 to April 2020> Completed, Degree obtained> - University of Namibia

Bachelor of Science in Economics Honours <from August 2003 – to August 2006>

<Completed, Degree obtained with 2.1 degree class > - <University of Zimbabwe> GCE A’Level. Nyazura High School, Nyazura, Zimbabwe. From January 2001 to November 2002 GCE ‘O’ Level. Nyazura High School, Nyazura, Zimbabwe. From January 1997 to November 2000. Publications

https://issuu.com/rdjbriefing/docs/2018_rdj_briefing_highlights_vfinal?fbclid=IwAR3cxh2TgnszS0P FJVSWwExpMDQiccqG9uqOrJ9_3TXPfCCCgk3E7Vj8AMU

https://repository.unam.edu.na/handle/11070/2771

Development Courses

1. Certificate: Training of Trainers – Basics of Business 29 June 2007

Japan International Cooperation Agency

2. Eco – Leather Manufacture Technology

08 May 2008 – 21 June 2008

China Leather and Footwear Industry Research Institute Beijing China

3. Entrepreneurship certificate

Empretec Zimbabwe

Personal details

Date of birth – 7 April 1984, ID number – 63-1288880P63, Passport Number – EN381105, Driver’s Licence Number – 025468LB (Class 4), Nationality – Zimbabwean, Gender- female. References

Professor E Ziramba +264-***-***-***, +264-***-***-*** ********@****.** University of Namibia

Mr David Jarret +264-***-***-***, +264-***-***-** **********@*****.*** RDJ consulting Namibia

Professor R Grynberg +264***-***-*** **********@*******.*** University of Namibia

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