DEC *, **** • AFRICAN AMERICAN • *** WEST BRANCH ST,
LANTANA, UNITED STATES, 33462 • **********@*****.*** • 561-***-****
DQ JEUNE
Front desk agent/ Warehouse supervisor
PROFESSIONAL SUMMARY
Front desk agent with experience in managing front desk operations, showcasing strong time management, customer service, and communication skills. Successfully enhanced guest satisfaction and streamlined processes, leading to a 20% increase in positive feedback and a 15% reduction in check-in times. Dedicated to fostering team efficiency and ensuring smooth operational workflows.
EMPLOYMENT HISTORY
FRONT DESK AGENT
Comfort inn
Nov 2020 - Jun 2022
Florida
• Eager to learn and adapt quickly, demonstrating strong work ethics and punctuality in all professional
engagements.
• Managed front desk operations, ensuring seamless guest check-ins/check-outs, enhancing guest
satisfaction and loyalty.
• Handled guest inquiries and resolved complaints
efficiently, contributing to a 20% increase in positive guest feedback.
• Coordinated with housekeeping and maintenance teams to ensure room readiness, fostering team efficiency and guest satisfaction.
• Streamlined front desk processes, reducing check-in times by 15%, improving overall guest experience.
• Maintained accurate records of reservations and
payments, minimizing billing errors and ensuring
smooth financial operations.
WAREHOUSE UNLOADER Jul 2022 -Aug 2023
Barrie tape warehouse ink Lake worth Florida
• Collaborated with team to streamline unloading
processes, improving efficiency and reducing delays
• Eager to learn and adapt quickly, demonstrating strong work ethics, punctuality, and a collaborative mindset.
• Implemented optimized unloading techniques, cutting unloading time by 20% and enhancing warehouse
productivity.
• Worked closely with team members to ensure seamless workflow, fostering a cooperative environment and
reducing errors.
• Maintained precise inventory records, ensuring accurate stock levels and minimizing discrepancies.
• Consistently demonstrated eagerness to learn and adapt, quickly mastering new tasks and contributing to team success.
SKILLS
Time management,
Customer service,
Communication,
Attention to detail,
Organizational skills,
Problem solving,
Unloading processes,
Inventory records, Multitasking,
Critical thinking, Leadership,
Teamwork.