Customer Service Project Management
Resume:
Experience
Packing and Shipping
George's Inc • Springdale, A 72764 11/2023 - 03/2024
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction Continually updated a leadership resume and honed skills by participating in various management trainings Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs
Managed the work of [x] employees, increasing crew efficiency by [x]% Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Developed relationships with [x} new staff members, and assisted [x] existing staff members in their career development
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
Attended and chaired [x] board meetings and [x] executive committee meetings, leading to the adoption of an action plan by the board
Packing and Shipping
George's Inc • Springdale, A 72764 11/2023 - 03/2024 Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction Continually updated a leadership resume and honed skills by participating in various management trainings Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs
Managed the work of [x] employees, increasing crew efficiency by [x]% Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Developed relationships with [x} new staff members, and assisted [x] existing staff members in their career development
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
Attended and chaired [x] board meetings and [x] executive committee meetings, leading to the adoption of an action plan by the board
Hand Laborer
Tyson Foods Incorporated • Springdale, A 72764 01/2021 - 06/2021 Continually updated a leadership resume and honed skills by participating in various management trainings Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs
Ilisa Chee
***********@*****.***
Springdale, Arkansas
Skills
Customer service, Food service, Time management, English, Guest services Education
Nursing
Marshall island high school • Majuro 06/2017
Currently completing courses in computer science, robotics, and statistics Graduated summa cum laude—3.7+ GPA
Majored in English Literature
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