Customer Service Air Cargo

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Hettimunige Chanuka Suranga De Silva

Date of Birth : 04th April 1982

Gender : Male

Nationality : Sri Lankan

Marital Status : Married

N. I. C. No. : 198*********

Excellent Communication

Relationship Management

Team Player

Ability to Work Under Pressure

Decision Making

Time Management

Self-Motivation

Conflict Resolution

Adaptability

Leadership

Creativity

Teamwork

Sincere

Committed

Hardworking

Loyal to the Organization

CAREER MISSION

“To pursue a career in Management and achieve the organization goals with integrity, commitment, and harnessing to the leadership. Therefore, bring out synergies and managerial skills within the work environment objectively”

WORK EXPERIENCE

Wharf Incharge - Operations

Global Cargo Care (Pvt) Ltd Mar 2023 – Present

- Handling the total customer base

- Handling the Operation related to Air /Sea Imports & Exports

- Manifesting & entry framing through Asycuda

Proprietor

SMD Trans Cargo Jul 2019 – Feb 2023

- Handled the total Import & Export Clearance procedure / Client Intel / Customer Service / Documentation

- Prepared Management reports

- Implemented procedures to manage & upgrade production & inventory Management

- Communicated with staffs to implement a welfare association Wharf Executive – Operations

- Handling the Operation & customer service

- Arranging De-stuffing, customs clearance, FCL & LCL imports exports, BOI & Sea cargo, Import & Export Air Cargo Wharf Assistant – Operations

- Handling the Operation & customer service

- Arranging De-stuffing, customs clearance, FCL & LCL imports exports, BOI & Sea cargo, Import & Export Air Cargo Wharf Assistant – Operations

Trans Orbit Logistics (Pvt) Ltd Jan 2009 – Oct 2013

- Handling the Transport Operation & customer service

- Arranging De-stuffing, customs clearance, FCL & LCL imports exports, BOI & Sea cargo, Import & Export Air Cargo Wharf Assistant

Hayleys Advantis (Pvt) Ltd Mar 2005 – Dec 2009

- (Geo Logistics & Agility Logistics Pvt Ltd)

- Handled the total Import & Export Clearance procedure / Client Intel / Customer Service / Documentation

CONFERENCES / COURSES

- Followed a course Microsoft Office at EA SL J Lanka

- Credit pass for the Examination of the certificate course in Custom house agent and wharf assistants (2008), which held by Sri Lanka Customs

CONTACT

PERSONAL INFORMATION

SKILLS

Mobile:

+94 (0-77-348****

E-mail:

***************@*****.***

Address:

257/5,9th Lane, Vidyaraja Mawatha,

Hokandara

– Jun 2018

Sea Master Shipping (Pvt) Ltd Mar 2017

MSA Shipping (Pvt) Ltd Sep 2013 – Feb 2017

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EDUCATION

Studied in Sri Jayawardanapura Maha Vidyalaya (Kotte) Ho / Meegoda Maha Vidyalaya (Padukka)

Academic and Educational Qualifications

Passed G.C.E. (O/L) Examination in 1999

Subject Results Subject Results

Buddhism C Mathematics S

Sinhala C Social Studies C

Science S Art C

English S Agriculture C

TECHNICAL SKILLS

Computer Skills

o Microsoft Word, Excel, Power and Point

o Introduction to computer hardware, software, use of Internet & Email.

Business Management Skills

o Improved skills in Analyzing, Investigations and resolve planning

STRENGTHS / CAPABILITIES

Willingness to change and constantly learn new subjects and skills to optimize results, both for the organization’s growth and my professional expertise.

Capable of driving

REFERENCES

Mr. Brian Fernando

Manager

Global Cargo Care (Pvt) Ltd

Contact: +94-72-133*-***

Mr. Chanaka Ranasinghe

Manager

Global Freight Net (Pvt) Ltd

Contact: +960-***-****

Contact this candidate